To sign out of an Amazon account on a Fire TV Stick, go to Settings > Account & Profile Settings > Amazon Account and choose Deregister. A Fire TV Stick has no ordinary “Sign out” button. Amazon calls it deregistering, which means removing the device from the Amazon account it is registered to.
If you cannot get to the device, you can deregister it from the Devices page of your account on the Amazon website instead. Both methods are covered below, along with what you lose access to, how to sign back in, and when switching profiles is the better choice.
Before You Sign Out: What Deregistering Does
Amazon’s How to Deregister Your Amazon Device help page says that deregistering removes the device from your Amazon account and disconnects it from all your digital content and Amazon services. In practice that means:
- The Fire TV Stick can no longer reach the movies, shows, rentals and other content tied to that account until someone registers it again.
- Your purchases are not deleted. They stay with your Amazon account, and Amazon says access comes back when you register the device again with your account details.
- The whole device is signed out, not just one app. The Fire TV Stick is tied to a single Amazon account, so Prime Video and other Amazon services on it use that account too.
- You will need the email address (or mobile number) and password for whichever Amazon account you want to use next. Have them ready before you start.
Amazon’s page does not spell out what happens to installed apps and saved app sign-ins on a Fire TV Stick after it is deregistered, so plan on possibly having to download some apps again and sign in to services such as Netflix once more.
Amazon lists these common reasons to deregister: selling or giving away the device, switching to a different Amazon account, returning it for a replacement, preparing it for trade-in, and troubleshooting sign-in or content sync problems.
How to Sign Out on the Fire TV Stick Itself
These steps use the menu names in Amazon’s current Fire TV help pages. They apply to Fire TV Stick models and to other Fire TV devices, including TVs with Fire TV built in. The Home screen layout differs between models and software versions, but the Settings menu names are the same.
- Press the Home button on the remote to go to the Fire TV Home screen.
- Open Settings. On most devices it is the gear icon in the menu bar on the Home screen. On devices with the newer Fire TV interface, open the main menu (the Menu button on the remote, or the menu icon at the side of the screen) and choose Settings there. If your remote has a microphone button, you can also hold it and say “Go to Settings.”
- Select Account & Profile Settings. Amazon describes this tile as the place to manage the registered account and the profiles on your Fire TV. On older software the same menu is called My Account.
- Select Amazon Account. This entry shows the name of the account the device is currently registered to, so check that it is the account you expect.
- Select Deregister.
- Select Deregister again if the device asks you to confirm.
When it finishes, the Fire TV Stick shows a sign-in screen instead of your Home screen. That is how you know the sign-out worked.
The two screenshots below are from an older software version on a Fire TV Stick 4K, where the menu was named My Account. The Amazon Account entry and the Deregister option work the same way today, even though the surrounding screen looks different.
How to Sign Out Remotely From the Amazon Website
Use this method if the Fire TV Stick is in another home, a rental or a hotel, if the remote is lost, or if the device is stuck on a loading screen and you cannot open Settings. You need a web browser and the password for the Amazon account the device is registered to.
- Sign in to your account on the Amazon website.
- Open the Devices page. Amazon links to it from its deregister help page. It is part of the account area that Amazon has called Manage Your Content and Devices, so the menu wording you see may differ.
- Choose your Fire TV Stick from the list of devices. If you own more than one, check the device name carefully so you do not sign out the wrong one.
- Select Deregister and confirm.
The Fire TV Stick disappears from your device list once it is deregistered. It may need to be connected to the internet before the sign-in screen shows up on the TV.
If you have several Fire TV Sticks with similar names, giving each one a clear name first makes this much easier. Our guide to renaming a Fire TV Stick shows how.
How to Sign In With a Different Amazon Account
After deregistering, the Fire TV Stick asks for an Amazon account before it can be used again.
- On the sign-in screen, choose the option to sign in or register with an existing Amazon account.
- Follow the on-screen instructions. The exact screens vary by software version. Some ask you to type the account email and password with the remote, and some show a code to enter on a phone or computer instead.
- If Amazon sends a verification code to your email or phone, enter it promptly. Amazon says these codes are valid for 10 minutes.
- Wait for the Home screen to load, then reinstall any apps that are missing.
To confirm which account is now on the device, go back to Settings > Account & Profile Settings > Amazon Account and read the name shown there. To undo a sign-out, simply sign in again with the original account. If you are not sure the new account includes Prime, see how to know if you have Amazon Prime.
Switch Profiles Instead of Signing Out
If the goal is only to keep one person’s watchlist and recommendations separate from another’s, you do not need to sign out. A Fire TV profile is a personal space on the same Amazon account. Amazon says each profile gets its own watchlist, viewing history, recommendations and watch progress, while app subscriptions, rentals and purchases on the account are shared with every profile on the device.
To add or change profiles, go to Settings > Account & Profile Settings, or say “Go to profiles” into a voice remote. Amazon’s What Are Fire TV Profiles? page says a Fire TV can hold six profiles, up to four of them Amazon Kids profiles. Profiles are not available on the first- and second-generation Fire TV or the first-generation Fire TV Stick.
Profiles do not help when two people have separate Amazon accounts and each has bought different movies. In that case the device has to be deregistered and registered to the other account, because it can only be registered to one Amazon account at a time.
Selling or Giving Away the Fire TV Stick
Deregistering removes your account, but a factory reset also clears downloaded content and settings. Amazon’s trade-in instructions call for both: deregister the device and perform a factory reset.
Warning: a factory reset removes your account information and all downloaded content, including in-app purchases, from the device. The confirmation screen lets you continue or cancel, but Amazon notes that the reset starts on its own after several seconds if you do not choose.
To reset, go to Settings > My Fire TV (named Device & Software on some models) > Reset to Factory Defaults, then choose to continue. Amazon’s factory reset instructions for Fire TV also describe a remote shortcut: hold the Back button and the right side of the navigation circle together for 10 seconds.
Troubleshooting
- There is no My Account option. It was renamed. Look for Account & Profile Settings at the end of the Settings menu.
- There is no Settings tab at the top of the screen. Newer software moved it. Look for the gear icon on the Home screen menu bar, or open the main menu on devices with the newer interface.
- The device is frozen or stuck loading. Deregister it from the Devices page on the Amazon website, then set the device up again.
- The device still appears to be signed in after you deregistered it online. Make sure it is connected to the internet, then restart it from Settings > My Fire TV > Restart or by unplugging it for a few seconds.
- You cannot register it again. Amazon’s registration help suggests checking the internet connection, installing the latest software, confirming you are using the right Amazon login, and checking your email spam folder for the verification code.
- Purchased videos are missing after signing in. Check the account name under Amazon Account. The content may belong to a different account. You can also select Sync Amazon Content in Account & Profile Settings to refresh the content on the device.
Frequently Asked Questions
Is deregistering a Fire TV Stick the same as signing out?
Yes. A Fire TV Stick does not have a separate sign-out option. Deregistering removes the device from your Amazon account, which signs the account out of the whole device.
Will I lose the movies and shows I bought if I deregister?
No. Purchases belong to your Amazon account, not to the Fire TV Stick. The device loses access to them while it is deregistered, and Amazon says access is restored when you register it again with the same account.
Can I sign out of just Prime Video on a Fire TV Stick?
Not separately. Prime Video on a Fire TV Stick uses the Amazon account the device is registered to, so changing the Prime Video account means deregistering the device and registering it with the other account. On other streaming devices the Prime Video app has its own sign-out option. See how to sign out of Prime Video on a Roku or how to sign in to Prime Video on your TV.
Can I sign out of a Fire TV Stick without the remote?
Yes. Sign in to your account on the Amazon website, open the Devices page, choose the Fire TV Stick and select Deregister. This works from any phone or computer.
Can two Amazon accounts be signed in on one Fire TV Stick?
No. The device is registered to one Amazon account at a time. Use Fire TV profiles for different people on the same account, or deregister and register again to change accounts.
Does deregistering erase the Fire TV Stick?
Not completely. Deregistering disconnects the Amazon account. To clear downloaded content and settings as well, use Reset to Factory Defaults in the My Fire TV menu.
Next Step
Once the right account is signed in, tidy up the Home screen. Our guide on how to delete apps on a Firestick shows how to remove anything left over that you do not use. If a bell appears beside Settings afterward, see how to clear the bell symbol on a Fire TV Stick.
Matthew Burleigh is the founder, head writer, and editor of Solve Your Tech, which he launched in 2012. He has written technology tutorials since 2008 and worked in IT since 2003, including small-business support, IT management, and consulting. He holds Bachelor’s and Master’s degrees in Computer Science from Arizona State University.
Matthew writes practical guides for Windows, iPhone and iPad, Microsoft Office, Outlook, Google apps, and Android. Solve Your Tech’s guides are tested on current devices or checked against official product documentation, with clear steps, sources, and update dates.
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