How to Enable Delivery Notifications in the Amazon iPhone App

To get delivery notifications from the Amazon app on your iPhone, open the Amazon Shopping app, tap the person icon, tap the gear icon, tap Notifications, tap Account and shipping, and turn on push notifications for Shipping and delivery. Then open the iPhone Settings app, tap Notifications, tap Amazon, and make sure Allow Notifications is on.

Amazon says you need both the in-app switch and the permission on your phone, as its help page on push notifications for shipment tracking explains.

Use the Amazon Shopping App

• The Amazon Shopping app. Delivery push notifications come from the app, so it has to be installed from the App Store. Menu names can change between app versions, so update the app if your screens look different from the steps below.
• Your Amazon account, signed in. Sign in with the account you place your orders on.
• A current version of iOS. The iPhone steps here match Apple’s iPhone User Guide for iOS 27. Recent earlier versions use the same Allow Notifications switch, though some extra options may be missing or named differently.

Turn On Shipping and Delivery Notifications in the Amazon App

1. Open the Amazon Shopping app.
2. Tap the person icon. It sits in the bottom row of the app and opens your account page.
3. Tap the gear icon. Amazon places this settings icon in the upper-right corner of the account page.
4. Tap Notifications. This screen groups the app’s alerts by type.
5. Tap Account and shipping.
6. Turn on push notifications for Shipping and delivery. Amazon’s shipment tracking page suggests turning on every push option in this section for the fullest set of order updates.

Once this is on, Amazon can send push notifications that let you track a package after it ships and when it is out for delivery. If your iPhone asks whether Amazon may send notifications, tap Allow. If you tapped Don’t Allow at some point in the past, the app switch alone will not be enough, which is why the next section matters.

Allow Amazon Notifications in iPhone Settings

1. Open the Settings app.
2. Tap Notifications.
3. Under Notification Style, tap Amazon.
4. Turn on Allow Notifications. More options appear below the switch once it is on.

There’s a second route to the same screen: open Settings, tap Apps, tap Amazon, then tap Notifications. If Notifications does not appear for an app there, the app may not be able to send notifications yet. If that happens, open the Amazon app, turn on its push setting, and check again.

Choose How Delivery Alerts Look and Sound

With Allow Notifications on, the Amazon screen in Settings controls where and how alerts appear. Select all of the alert options so a delivery update is hard to miss. Here is what each setting does, according to Apple.

Setting	What it does	Suggested choice for delivery alerts
Alerts	Chooses whether notifications appear on the Lock Screen, in Notification Center, or as banners	Select all three
Time Sensitive Notifications	Lets time-sensitive alerts come through right away, if the app supports them	On, if the switch is listed
Sounds	Plays a sound when an alert arrives	On if you want to hear it
Badges	Shows a badge on the Amazon app icon	Your preference
Show Previews	Sets whether alert text shows Always, When Unlocked, or Never	When Unlocked keeps order details off a locked screen
Notification Delivery	Appears if you use Scheduled Summary; picks Immediate Delivery or Scheduled Summary	Immediate Delivery

Scheduled Summary is an iPhone feature that holds notifications from chosen apps and shows them together at times you set. If Amazon is in your summary, a notice that a package is out for delivery could wait until the next summary. Setting Amazon to Immediate Delivery prevents that.

A delivery alert can show what you ordered. If other people often see your iPhone, the preview setting is worth a look. For more on those options, read about showing or hiding notifications on the iPhone Lock Screen.

How to Confirm It Worked

There is no test button for Amazon delivery alerts, so check the two switches instead:

• In the Amazon app, go back to Notifications > Account and shipping and confirm Shipping and delivery still shows push notifications turned on.
• In iPhone Settings > Notifications > Amazon, confirm Allow Notifications is on and at least one place is selected under Alerts.

The next time an order ships or goes out for delivery, the alert should appear on your Lock Screen or as a banner. Alerts you miss can be reviewed in Notification Center. If you are not sure how to open it, see where Notification Center is on iPhone.

If Delivery Notifications Don’t Show Up

• Check both switches again. The Amazon app setting and the iPhone permission work together. Either one being off stops delivery alerts.
• Look at the alert places. If Lock Screen, Notification Center and Banners are all unselected, notifications are allowed but have nowhere to appear.
• Check Focus. A Focus such as Do Not Disturb, Sleep or Work delays notifications. To let Amazon through, open Settings, tap Focus, choose the Focus, tap Apps, tap Allow Notifications From, and add Amazon. For other causes, read about fixing silenced notifications on iPhone.
• Check Scheduled Summary. Set Amazon to Immediate Delivery under Notification Delivery.
• The setting is missing in the Amazon app. Update the Amazon Shopping app from the App Store and look again under the person icon, then the gear icon, then Notifications. Amazon’s help pages are the reference if the labels have changed.
• Amazon is missing from iPhone Settings. Open the Amazon app, sign in, and turn on the push setting there first, then return to Settings > Notifications.
• The order may not be trackable. Some packages, such as standard international deliveries, might not be trackable, and tracking for third-party seller orders depends on the seller sharing it. Those orders may bring fewer updates.
• Sign-in mismatch. If the order was placed on a different Amazon account than the one signed in on your iPhone, the app may have no order to alert you about.

Enable Delivery Notifications for Alexa and Echo

Echo delivery alerts are set in the Amazon Alexa app, not the Amazon Shopping app. In Alexa, tap More > Settings > Notifications > Amazon Shopping, then turn on Out for Delivery and Delivered. The Echo must be registered to the same Amazon account you order from. These alerts are separate from the iPhone push alerts above.

On the same screen, leave Say or Show Item Titles off if others could hear about gifts or private orders. There’s more about this control in Amazon’s guide to hiding orders. To stop Echo delivery updates, turn the delivery switches off again.

The order itself still shows in Your Orders, so see whether you can delete Amazon order history and what works instead.

Other Ways to Follow an Amazon Delivery

Push notifications are the fastest option, but they are not the only one.

• Your Orders. Open Your Orders, find the order, and select Track package. Amazon’s package tracking page lists the statuses you will see: Arriving, Out for delivery, Delivered and Undeliverable. This works whether or not notifications are on.
• Shipment updates by text. In Your Account, under Communication and content, select Shipment updates via text to sign up, cancel, or change the phone number. These texts carry tracking information when there are exceptions or delays, and they are not available for every package.

How to Turn Delivery Notifications Off Again

To stop only delivery alerts, return to the Amazon app’s Notifications > Account and shipping screen and turn off push notifications for Shipping and delivery. To stop every alert from the app, turn off Allow Notifications for Amazon in iPhone Settings. Neither change affects your orders, and you can switch either one back on at any time.

Text messages are separate from push notifications. To stop SMS messages from drivers, reply STOP to the message.

With both switches on, your next order should bring its shipping and delivery alerts to your Lock Screen. For more Amazon app settings, learn how to view your Amazon wish list on iPhone or turn on biometric sign-in in the Amazon app. For a visual cue when alerts arrive, the iPhone can use the LED flash for alerts.

Amazon Delivery Alert Questions