How to Sign Out of Netflix on a Roku

To sign out of Netflix on a Roku, open Netflix and press Back on the remote to open the menu. Select Get Help, then Sign out, then Yes. If the menu runs along the top of the screen, go left to your profile icon first. If you are not near the Roku, you can sign it out from the Manage Access and Devices page of your Netflix account instead.

Before you start

These steps follow Netflix’s current help pages, checked in October 2026. They apply to Roku streaming players (Express, Streaming Stick, Premiere, Ultra, Streambar) and to Roku TVs. The old Roku 2 is the one exception, and it has its own section below.

• Signing out is not canceling. Signing out only disconnects one device from your Netflix account. Your membership and billing continue.
• You will need your sign-in details to get back in. Make sure you know the email address or phone number on the account, and the password, before you sign out of a Roku you plan to keep using.
• Signing out affects every profile on that Roku. A profile is one viewer’s space inside an account. If you only want a different viewer’s list and recommendations, switch profiles instead of signing out.
• The Netflix menu looks different on different Roku models. On some it sits on the left side of the screen, on others along the top. The steps below cover both.

Sign out in the Netflix app on your Roku

This is the method Netflix lists for all Roku models other than the Roku 2, and for Haier, Hisense, Insignia, Sharp, and TCL Roku TVs.

1. Press Home on the Roku remote and open Netflix. If you are asked who is watching, choose any profile so you reach the Netflix home screen.
2. Press Back on the remote. The Netflix menu opens.
3. If the menu is on the left, move to the bottom and select Get Help. If the menu is at the top, go left to your profile icon and then select Get Help.
4. Select Sign out.
5. Select Yes to confirm.

If you don’t see Get Help, go up in the menu and select Settings. The Sign out option is in there on those versions of the app. Netflix documents these steps in How to use Netflix on your Roku and repeats them for each TV brand in How to use Netflix on your Roku TV.

If you can’t find Get Help, Settings, or Sign out

Netflix provides a button sequence that opens a hidden menu with a sign-out option. Use it only when the normal menu route above is missing.

1. Open Netflix on the Roku.
2. Using the arrow buttons on the remote, press Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
3. On the menu that appears, select Sign out, Start Over, Reset, or Deactivate. You will see only one or some of these labels, depending on the app version.

Press the buttons at a steady pace. If nothing appears, the sequence was probably interrupted, so start again from the first Up.

Sign out of Netflix on a Roku 2

Netflix lists a separate method for the Roku 2. On that model you sign out by removing Netflix from the home screen.

Warning: this deletes the Netflix tile from the Roku. You will have to add it again before anyone can watch Netflix on that device.

1. Press Home to go to the Roku home menu.
2. Highlight Netflix, but do not open it.
3. Press the Star button on the remote.
4. Select Remove channel.
5. Select Remove channel again to confirm. Netflix says the device is deactivated at this point.

To get Netflix back, Netflix says to select Streaming Channels, then Movies & TV, then Netflix. Our guide to reinstalling Netflix on a Roku walks through that.

Sign out without the Roku

Use this method when you left your account signed in on a Roku you can’t reach, such as one at a rental, a hotel, or a relative’s house. Netflix says you need an active subscription to use it.

1. On a phone or computer, sign in to your Netflix account.
2. Open the Manage Access and Devices page in your account.
3. Find the Roku in the list. Each entry shows the device type, the profile last used on it, and the last watched date and time.
4. Select the down arrow next to the Roku.
5. Select Sign Out.

Netflix lists some limits in How to sign out of a device:

• It may take up to 48 hours for a device to appear on the page.
• Devices that haven’t been active in the last 90 days are not shown.
• Complete information may not be shown for every device, so the Roku may not be labeled the way you expect.

Sign out of every device at once

If the Roku is not in the list, or you can’t tell which entry it is, you can sign out of everything.

Warning: this signs out every phone, tablet, computer, and TV on the account, not just the Roku. Everyone who uses the account will have to sign in again.

1. Open the Manage Access and Devices page.
2. At the bottom of the page, select Sign Out of All Devices.
3. Select Sign Out to confirm.

How to confirm you are signed out

Open Netflix on the Roku again. If the sign-out worked, the app shows a sign-in screen instead of your profiles. After a remote sign-out, you can also reopen the Manage Access and Devices page and check that the Roku is no longer listed.

How to sign back in

Signing out is easy to undo. Open Netflix on the Roku and select Sign in. Netflix’s How to sign in to Netflix page describes three options for TVs and streaming devices. Which ones you see depends on the device.

• QR code: point your phone’s camera at the code on the TV, tap the link, then tap Sign in to TV.
• Web browser: on a phone or computer, go to netflix.com/tv2 and follow the steps for the code shown on the TV.
• Remote: switch to Use Remote, enter the account email address or phone number, then choose Send Sign-In Link or Use Password Instead.

Selling or giving away the Roku

Signing out of Netflix only covers Netflix. Other apps on the Roku stay signed in, and the Roku stays linked to your Roku account. Roku’s own guidance is to perform a factory reset if you intend to return, sell, or give away the device. A factory reset erases your settings, so do it only when you are done with the device. See our steps to factory reset a Roku.

Roku also lets you remove a device from your Roku account at my.roku.com, which is described in How to remove a Roku streaming device from your Roku account. Roku notes that unlinking does not deactivate your Roku account or cancel subscriptions billed through Roku. It does not document any effect on a Netflix sign-in, so sign out of Netflix first using one of the methods above.

Troubleshooting

Pressing Back closes Netflix instead of opening the menu

Netflix’s steps start from the Netflix home screen. If you press Back from a show page or during playback, you move back one screen at a time. Keep going until the menu appears. If you end up on the Roku home screen, open Netflix again and press Back once.

The Roku is stuck on the “Who’s watching?” screen

Select any profile to reach the Netflix home screen, then press Back. The sign-out option signs out the whole account, whichever profile you choose.

The Netflix app is frozen or will not open

You can’t reach the in-app menu in that case. Sign the Roku out from the Manage Access and Devices page instead. If you also want the app working again, you can remove it and add it back. Roku’s steps are to highlight the app on the home screen, press Star, and select Remove app, as shown in How to remove apps from your Roku streaming device. Older Roku software calls this Remove channel. We cover the same menu in how to delete a channel on a Roku TV. Netflix only documents removal as a sign-out method for the Roku 2, so on other models check for the sign-in screen after you add Netflix back. If the whole Roku is frozen and not only Netflix, restart the Roku first.

The Roku is still signed in after a remote sign-out

Check that you signed out the right entry, since device names on the page can be incomplete. If you can’t tell, use Sign Out of All Devices. Netflix does not state how quickly a remote sign-out reaches the device, so open Netflix on the Roku later to confirm, if you can.

Related Roku guides

• Reinstall Netflix on a Roku
• Sign out of Prime Video on a Roku
• Factory reset a Roku

Frequently asked questions

Does signing out of Netflix on a Roku cancel my Netflix plan?

No. Signing out only disconnects that Roku from your account. Netflix states that signing out or deleting the app does not cancel your account, and that the only way to end a membership is through the Manage your membership page, as explained in How to cancel Netflix.

How do I switch to a different Netflix account on a Roku?

Sign out of the current account using Back, Get Help, Sign out, Yes. Then open Netflix again, select Sign in, and sign in with the other account using the QR code, the web browser code, or the remote.

Does signing out of one Roku sign me out of my other devices?

No. Signing out in the Netflix app, or selecting Sign Out next to one device on the Manage Access and Devices page, affects only that device. Only Sign Out of All Devices signs out everything.

Is the sign-out different on a Roku TV?

No. Netflix lists the same steps for Haier, Hisense, Insignia, Sharp, and TCL Roku TVs as for Roku players: press Back on the Netflix home screen, select Get Help (or Settings), then Sign out, then Yes. The button sequence also works as a fallback.

Someone is using my Netflix account on a Roku I don’t recognize. What should I do?

Netflix’s advice is to change your Netflix password and then sign out of the devices you don’t recognize from the Manage Access and Devices page. After Sign Out of All Devices, you sign in again with the new password on the devices you want to keep.

Next step

If you signed out to fix a Netflix problem rather than to switch accounts, sign back in and test playback. If the problem is still there, reinstalling Netflix on the Roku is the next thing to try.