How to Sign Out of Your Account in Pokemon Go

To sign out of Pokémon GO, open the game, tap the Main Menu (the Poké Ball button) in Map View, tap Settings at the top right, scroll down past the Account section, and tap Sign Out. The path is the same on iPhone and Android.

Signing out does not erase anything. Your Trainer, Pokémon, and items are stored online, so they are waiting for you when you sign back in with the same login method.

Before You Sign Out

Take a minute to check how you sign in. Pokémon GO does not have its own password. It relies on a login provider, which is the outside account that proves who you are: Google, Facebook, Apple, or Pokémon Trainer Central (the Pokémon Company’s account). Child accounts use Pokémon Trainer Central or a kids account instead.

Warning: if you sign back in with a different provider or a different email address than the one you started with, the game can create a brand-new account. That looks like your progress was reset to level 1, even though the original account is untouched.

  • Know your provider and email. The Settings screen lists them under Account, as described in step 4 below.
  • Know that provider’s password. The password belongs to Google, Facebook, Apple, or the Pokémon Company, not to the game.
  • Use a stable connection. You need Wi-Fi or cellular data to sign back in.

How to Sign Out of Pokémon GO on iPhone or Android

These steps follow the current Pokémon GO Help Center instructions. The game’s menus are the same on both platforms, although button positions can shift slightly between app versions.

  1. Open Pokémon GO and wait for Map View, the main screen that shows your Trainer on the map.
  2. Tap the Main Menu button. It is the Poké Ball at the bottom of the screen.
  3. Tap Settings at the top right of the menu.
  4. Scroll down to the Account section. Note the email address and the login methods marked as linked. This is the combination you are signed in with right now.
  5. Tap Sign Out, which sits below the account details.
  6. If the game asks you to confirm, approve the prompt.
Five-step path to sign out of Pokemon GO: Map View, Main Menu, Settings, Account section, Sign Out
Illustration: the path from Map View to the Sign Out button in Pokémon GO.

Pokémon GO then returns to its opening sign-in screen. That screen is your confirmation that the sign-out worked.

How to Sign Back In

Signing in again is the way to undo a sign-out. On the opening screen, pick the option for a returning player, then choose the same login provider you noted earlier and enter that account’s details. The exact button names on this screen can change between app versions, so look for wording about returning or existing players.

When the map loads, check your Trainer level and nickname. If they match what you had before, you are back in the right account.

If you see a level 1 Trainer instead, do not start playing. Sign out again using the steps above and sign in with the provider and email you used when you first created the account. The Help Center article on progress that appears reset to level 1 covers this exact situation.

Signing Out Is Not the Same as Deleting

People often mix up three different actions. Only one of them is permanent.

ActionWhat it doesCan you undo it?
Sign outEnds the session on this phone. Progress stays stored online.Yes, sign back in.
Delete the appRemoves the game from the phone. Progress stays stored online.Yes, reinstall and sign in.
Delete the accountPermanently removes all game data for that account.No, not once the request is completed.
Comparison of signing out of Pokemon GO and deleting a Pokemon GO account
Illustration: signing out is reversible, while deleting the account is permanent.

If you only want the game off your phone, see our guide on how to delete Pokémon GO from your iPhone. If you really do want the account gone, read the official page on deleting a Pokémon GO account first, because verified deletion requests can take several weeks and cannot be reversed.

Protect Yourself From a Lockout

You can attach more than one login provider to the same Trainer. With a second provider linked, you still have a way in if the first one has an outage or you lose access to that email address.

  1. Tap the Main Menu, then Settings.
  2. Under Account, select the Not Linked checkbox next to the provider you want to add.
  3. Follow the prompts to finish linking.

Only one account per provider can be linked at a time, and child accounts do not see this option. An error while linking usually means that login is already tied to another Pokémon GO account. The full rules are in the Help Center article on linking an additional login provider.

Troubleshooting

I cannot find the Sign Out button

Make sure you are in the game’s own Settings screen, not your phone’s Settings app. Scroll all the way down, past the Account section. If the layout looks different from these steps, update the app from the App Store or Google Play and look again.

The game freezes or will not load the menu

Close and reopen the app, then check your connection by switching between Wi-Fi and cellular data. If the game hangs before the map appears, see what to do when Pokémon GO is stuck on the loading screen. The Help Center also suggests the Refresh Game Data option under Advanced Settings. Our guide on how to refresh game data in Pokémon GO walks through it. More fixes are in the official troubleshooting guides for iOS and Android.

I get “Unable to authenticate” or “Failed to log in”

These messages can appear when the game servers have a temporary problem or your connection is weak. Move to a stronger signal, close and reopen the app, and try again.

I do not see Google, Facebook, or Apple on the sign-in screen

Those providers are hidden when a child’s date of birth was entered the first time the app was opened. If the date was entered by mistake, the documented fix is to delete and reinstall the app, then enter the correct date of birth.

I forgot my password or which login I used

Reset the password with the provider itself, since the game does not store it. If you cannot remember the email or provider at all, the sign-in issues page links to an account recovery tool and to the support team.

Frequently Asked Questions

Will I lose my Pokémon if I sign out of Pokémon GO?

No. The Pokémon GO Help Center states that all game progress is stored online, so signing out, or even uninstalling the app, does not remove your Pokémon, items, or level. You get everything back by signing in with the same login method.

Can I use Sign Out to switch to another account on the same phone?

Yes. The game is signed in to one account at a time, so a family that shares a phone signs out of one Trainer and signs in with the other person’s login. Each person should keep to their own account. The Help Center warns against sharing login details and against buying or trading accounts.

Does closing the app sign me out?

Not normally. Closing the app only stops it from running, and the game usually opens to the same Trainer the next time. Use the Sign Out button in Settings when you want the session ended, such as before handing the phone to someone else.

Why would a troubleshooting guide tell me to sign out?

Signing out and back in gives the game a fresh sign-in with your provider. It is also the documented fix when you have landed in the wrong account.

Can I remove the login method I am signed in with?

No. You cannot unlink the provider used for your current session, and you cannot unlink every method at once. Link a second provider, sign in with that one, and then unlink the first.

What to Do Next

Once you are back in the game, a few quick settings changes can make it more pleasant to play. Learn how to turn off sound in Pokémon GO for quiet play in public, or how to rename a Pokémon so similar ones are easier to tell apart.

Prefer to play with an accessory? The Pokémon GO Plus + lets you catch Pokémon and spin PokéStops with the press of a button while Pokémon GO runs in the background. As an Amazon Associate, SolveYourTech earns from qualifying purchases.

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