Like many other popular email services, such as Gmail and Outlook, the Windows 10 Mail application will group your emails into conversations by default. This means that every email that is part of the same conversation will be listed as one message in your inbox.
While this can be helpful if you like to see a full email conversation in one place, it can also be confusing. If you prefer to see each individual email message as its own item in your inbox, then can definitely be an unwanted means of organization. Fortunately it’s also a setting that you don’t need to live with, and it can be turned off. Our guide below will show you how.
How to Disable Conversation Grouping in Windows 10 Mail
The steps in this article were performed in the default Mail application included with Windows 10. This guide assumes that you have already set up an email account in Windows 10 Mail. Note that, if you have more than one account in Windows 10 Mail, you will need to configure this setting individually for each account.
Step 1: Open the Mail app.
Step 2: Click the gear icon at the bottom-left corner of the window.
Step 3: Choose the Message list item from the menu at the right side of the window.
Step 4: Scroll down and click the circle to the left of Individual messages under Organization.
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