Why is the Character Count Only Showing for Some Text Messages on My iPhone 6?

Last updated on April 26th, 2023 at 08:03 pm

The Messages app on your iPhone can show a character count above the Send button in iOS 8. However, this is only shown when the Character Count option is turned on, and it will only display the character count once you have begun typing on the second line of a message.

Our character count in Word article can show you how to get this information in a document as well.

But the character count does not show for every message that you send. This is not random, however, and is occurring for a specific reason. Your iPhone will not show a character count when you are sending an iMessage. It will only show the character count when you are sending an SMS (short message service) message. This is because SMS messages are restricted to 160 characters, while iMessages have no character restriction. If you type an SMS message that is more than 160 characters, then it will be broken up into multiple messages. While this is less of a concern for people with cellular plans that include unlimited text messaging, it can be a factor if you have a plan that includes a maximum number of SMS messages each month.

example character count

How to Turn On Character Count in iOS 8

The steps below were performed on an iPhone 6 Plus, in iOS 8. However, these same steps will also work for other iPhones running iOS 8, as well as most other versions of iOS.

As mentioned above, the character count only shows for messages that are being sent as SMS. For help in determining which of your messages are SMS and which are iMessages, you can read this article.

Step 1: Open the Settings menu.

open the settings menu

Step 2: Scroll down and select the Messages option.

open the messages menu

Step 3: Scroll down and touch the button to the right of Character Count to turn the option on. You will know that it is turned on when there is green shading around the button, as in the image below.

turn on the character count option

Is your iPhone automatically deleting old text messages, but you would like to keep them? Learn how to stop the iPhone from deleting text message automatically with this article.

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