If you send a lot of emails throughout the day, then it’s very possible that you do not remember the context of every conversation you had.
One way to re-familiarize yourself with an email thread is to go back and read the entire conversation. By default, most email programs, including Outlook 2013, will include the original message when you reply to an email. But if your Outlook 2013 installation is not doing this, then the setting may have been turned off.
Our tutorial below will help you to find the location of the setting that controls whether or not the original message is included when you reply to emails. You can then change this setting to restore Outlook 2013 to the default configuration that enables it to keep the entire message conversation inline.
How to Include the Original Message for Replies in Outlook 2013
The steps in this article assume that when you currently reply to an email in Outlook 2013, the original message is not being included. These steps will show you the setting to adjust which will allow you to include that original message for future replies.
Step 1: Open Outlook 2013.
Step 2: Click the File tab at the top-left corner of the window.
Step 3: Click Options in the column at the left side of the window.
Step 4: Click the Mail tab in the left column of the Outlook Options window.
Step 5: Scroll down to the Replies and forwards section of the menu, click the drop-down menu to the right of When replying to a message, then select the Include original message text. Note that you can also select one of the other options instead, if that seems to fit more with your usage preferences.
You can then click the OK button at the bottom of the window to save and apply your changes.
Now that you know how to include the original message when you reply to an email in Outlook, you can make it much easier to remember what that conversation was previously about.
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Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.
After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.
His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.