How to Activate a Voice Mailbox on AT&T Cell Phone: Step-by-Step Guide

Activating a voicemail box on an AT&T cell phone is a simple process that involves calling the voicemail number, setting up a password, and recording a personal greeting. After completion, you can receive messages when unable to answer calls.

After activating your voicemail, you will be able to receive and listen to messages from callers when you are unable to answer your phone.


Ever been in a situation where you missed an important call and wished you had set up your voicemail? Or perhaps you’ve recently switched to AT&T and need to activate your voicemail service? Setting up a voicemail on your AT&T cell phone is an essential task that ensures you never miss out on important messages. Voicemail allows callers to leave you a voice message when you can’t pick up the phone. Whether you’re in a meeting, driving, or just need some quiet time, voicemail has got you covered.

Activating your voicemail is especially important if you use your phone for work or have family and friends who may need to get in touch with you urgently. It is a straightforward process that can save you from a lot of headaches. This article is for anyone who needs to activate their voicemail on an AT&T cell phone. Whether you’re tech-savvy or not, you’ll find this guide helpful and easy to follow.

Step by Step Tutorial to Activate Voicemail on AT&T Cell Phone

This section will walk you through the steps needed to activate your voicemail on an AT&T cell phone, ensuring that you’re able to receive messages when you can’t answer your phone.

Step 1: Call the Voicemail Number

Dial *98 from your AT&T cell phone to access your voicemail.

When you dial *98, you will be connected to the AT&T voicemail system. If this is your first time setting up voicemail, the system will recognize that and prompt you to start the setup process.

Step 2: Set Up a Password

Follow the prompts to create a 4-15 digit password for your voicemail box.

Creating a strong and memorable password is crucial to ensure that your voicemail box is secure. Make sure to pick a combination that isn’t easily guessable but one you can remember easily.

Step 3: Record a Greeting

Record a personal greeting that callers will hear when they are directed to your voicemail.

Your personal greeting is often the first impression people get when they reach your voicemail, so it’s important to make it clear and professional. You can opt for a simple “Hello, you’ve reached [Your Name]. I can’t get to the phone right now, but leave a message, and I’ll get back to you as soon as I can.”


ConvenienceActivating your voicemail allows you to receive important messages at any time, even when you are not available to answer calls.
ProfessionalismA personalized voicemail greeting can contribute to a professional image, especially for business-related calls.
SecurityWith a secure password, only you can access your voicemail messages, ensuring your communications remain private.


Forgot PasswordIf you forget your voicemail password, it can be a hassle to reset it and may require contacting customer support.
Unwanted MessagesVoicemail can sometimes become cluttered with unwanted messages or spam, requiring regular maintenance.
Reliance on ServiceIf there are issues with the network or service, you may be unable to access your voicemail temporarily.

Additional Information

When setting up your voicemail, consider recording your greeting in a quiet place to ensure clarity. It’s also wise to check your voicemail regularly to stay on top of new messages. Sometimes, messages can be marked as urgent by the caller, which is useful for prioritizing which messages to listen to first. Keep in mind that AT&T may have different voicemail features depending on your plan, so it’s worth checking out what’s included with your service.

Additionally, it’s important to know that you can access your AT&T voicemail from another phone by calling your own number and pressing the ‘#’ key during the greeting, then entering your password. This is especially handy if your cell phone runs out of battery or if you’ve left it at home.


  1. Call the voicemail number by dialing *98.
  2. Set up a secure password following the prompts.
  3. Record a personal greeting for callers.

Frequently Asked Questions

What if I forget my voicemail password?

If you forget your voicemail password, you can reset it by going to the AT&T website or contacting AT&T customer service for assistance.

Can I check my AT&T voicemail from another phone?

Yes, you can check your voicemail by calling your own number and pressing ‘#’ during the greeting, then entering your password.

How often should I check my voicemail?

It’s a good practice to check your voicemail regularly, ideally once a day, to ensure you’re not missing any important messages.

Can I change my voicemail greeting?

Yes, you can change your greeting at any time by accessing your voicemail settings and following the prompts to record a new one.

Is there a limit to how many voicemail messages I can store?

Yes, there is a limit, which can vary depending on your AT&T plan. It’s best to delete messages that you no longer need to avoid reaching the limit.


Activating your voicemail on an AT&T cell phone is a simple yet crucial task that can make a significant difference in how you manage your calls and messages. Whether for personal or professional use, having your voicemail activated ensures you stay connected even when you’re away from your phone.

By following the steps outlined in this article, you’ll be set up and ready to go in no time. Don’t let another important message slip through the cracks—activate your voicemail today and stay on top of your communication game!

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