How to Fix Word 2019 Not Responding: Easy Solutions

Are you dealing with the headache of Word 2019 not responding? Fear not, because you are about to learn how to get your Word back up and running smoothly. Just follow these steps, and you’ll be back to typing your documents in no time!

Step by Step Tutorial to Fix Word 2019 Not Responding

When Word 2019 is not responding, it can be due to various reasons like outdated software, corrupt files, or even add-ins that are causing conflicts. The steps below will guide you through the process of troubleshooting and fixing the issue.

Step 1: Restart Your Computer

Sometimes, a simple restart can do the trick.

Restarting your computer can help clear any temporary glitches that may be causing Word to not respond. It’s the equivalent of giving your computer a fresh start.

Step 2: Open Word in Safe Mode

Opening Word in Safe Mode can help you identify if the problem is with the program itself or an add-in.

To open Word in Safe Mode, hold down the ‘Ctrl’ key while opening the program. This will prompt you with a question if you want to open Word in Safe Mode. Click ‘Yes.’

Step 3: Disable Add-Ins

Sometimes, add-ins can conflict with Word and cause it not to respond.

Go to ‘File’ > ‘Options’ > ‘Add-Ins.’ At the bottom of the window, click ‘Go’ next to ‘Manage:’ and disable all add-ins. Restart Word to see if the problem is resolved.

Step 4: Repair Office Installation

Repairing your Office installation can fix any issues with the program files.

Go to ‘Control Panel’ > ‘Programs’ > ‘Programs and Features.’ Find Microsoft Office in the list, right-click it, and choose ‘Change.’ Select ‘Quick Repair’ and follow the prompts.

Step 5: Update Word

Outdated software can cause problems, so make sure Word is up to date.

Go to ‘File’ > ‘Account’ > ‘Update Options’ and click ‘Update Now’ to check for and install any updates.

After completing these steps, Word 2019 should be responding and functioning correctly.

Tips for Preventing Word 2019 Not Responding Issues

  • Regularly update Microsoft Word and your operating system to prevent compatibility issues.
  • Be cautious of the add-ins you install and only keep the ones you regularly use.
  • Save your work frequently to avoid losing data if Word stops responding.
  • Keep your computer free from viruses and malware that can interfere with the functioning of Word.
  • If you use large files or complex documents, make sure your computer has enough memory and processing power to handle them.

Frequently Asked Questions

What causes Word to not respond?

Corrupt files, outdated software, conflicting add-ins, or even malware could be the reason behind Word not responding.

Can I lose my document if Word stops responding?

If you haven’t saved your document, there is a possibility of losing your work. It’s always a good practice to save frequently.

Is it safe to use Safe Mode?

Yes, Safe Mode is a diagnostic mode that is built into Word to help troubleshoot issues.

Will repairing Office delete my files?

No, repairing your Office installation does not delete any of your personal files. It only fixes the program files.

How do I know if an add-in is causing Word to not respond?

If Word works fine in Safe Mode, it’s likely an add-in causing the issue. You can then disable add-ins one by one to identify the problematic one.


  1. Restart Your Computer
  2. Open Word in Safe Mode
  3. Disable Add-Ins
  4. Repair Office Installation
  5. Update Word


Fixing Word 2019 not responding doesn’t have to be a daunting task. With the easy-to-follow steps outlined in this article, you can quickly identify and solve the problem, allowing you to get back to your work with minimal interruption. Remember to keep your software updated, be selective with your add-ins, and regularly save your work to avoid future issues. If you find yourself frequently encountering this problem, it might be time to consider a deeper dive into your computer’s health or an upgrade to your system to better support your usage of Word. Happy typing, and here’s to uninterrupted productivity!

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