No, you can’t delete your Amazon order history. Amazon keeps every order in Your Orders, and the Archive order button that once hid orders is gone. Orders you archived before are back in your regular order list. You can still clear your browsing history so viewed items stop showing up, and you can use Amazon Family so each adult in your home has a separate account and order history.
This guide covers Amazon.com accounts on the website and app. It explains what happened to archived orders, how to find old orders, how to clear browsing history, how to keep orders private in a shared home, and what closing your account really does. Details come from Amazon’s Customer Service pages, checked in October 2026.
Why You Can’t Delete Amazon Orders
Amazon doesn’t offer a delete button for orders, on the website or in the app. Its Order History help page simply says the orders you’ve placed on an account are in Your Orders. Amazon likely keeps them for legal and customer-service reasons, like returns, refunds and receipts.
Many older guides still tell you to select Archive order. That advice is out of date. Amazon removed the archive option for most customers in 2025, and Amazon’s own help pages now only explain how to find orders you archived in the past.
What Happened to Archived Orders?
Amazon’s Archived Orders page now says you can view previously archived orders in Your Orders. In other words, they’re no longer tucked away in a separate list. To find one:
- Go to Your Orders on Amazon. Result: your recent orders appear.
- Search for the item by name, or change the date filter to the year you bought it. Result: the order shows up in the list.
The same page suggests Amazon Family for anyone who wants separate order histories, which is covered below.
If you can’t find an order at all
Amazon’s Order History page suggests checking that you’re signed in to the right account. If you’ve used a different email address or once shared an account with someone, sign in to that other account and check its Your Orders page.
How to Clear Your Amazon Browsing History
Items you look at can show up on Amazon’s home page and in recommendations, which can give away a gift. Clearing your browsing history removes them. These steps follow Amazon’s Edit Your Browsing History page:
- Sign in to Amazon and go to your Browsing History. On a computer, you can go straight to amazon.com/gp/history. Result: a list of items you’ve viewed appears.
- Select Remove from view under any item you want to remove. Result: that item disappears from the list.
- To clear everything, select the settings icon, then Remove all items from view. Result: your browsing history is empty.
This only affects items you viewed. Your orders stay exactly where they were.
Use Amazon Family instead of one shared login
Amazon Family (formerly Amazon Household) is Amazon’s own answer for separate order histories. According to Amazon’s Amazon Family page, it lets you share Prime benefits and digital content with one other adult, plus teens and children, while each adult keeps a separate account. Both adults can share Prime shipping, Prime Video, Prime Reading and Family Library content.
To add another adult, Amazon’s Add an Adult page says to go to Amazon Family, select Add Adult, and either send an email invitation (they have 14 days to accept) or sign up together on the same device. Each adult needs their own Amazon account.
Keep in mind:
- Adults must live at the same primary address.
- When you create a new Amazon Family, the organizer shares their payment method with the other adult, which Amazon uses to verify the household.
- Free-trial members and Student or Young Adult Prime members can’t share Prime benefits.
If the other adult needs an account first, see how to create an Amazon account.
Shopping profiles don’t hide orders
Amazon also offers shopping profiles inside one account, but its shopping profiles page is clear that they don’t add privacy. Everyone who shares an account can still see the wallet, addresses and order history. Profiles only separate recommendations.
Other habits that help
- Ship gifts somewhere else. Sending a gift to a friend’s address or your workplace keeps the box off your doorstep, though the order still appears in Your Orders.
- Watch notifications. Shipping emails and app alerts go to the account owner, so anyone who shares that email or phone can see them. To choose which app alerts you get, see how to manage delivery notifications in the Amazon iPhone app.
- Sign out on shared devices. See how to log out of your Amazon account.
Product reviews have their own controls, separate from order and browsing history. See how to find and edit your Amazon reviews if that is the content you want to manage.
Can Closing Your Account Erase Your Order History?
Closing your account is the only way to remove your order history from your reach, and it’s permanent. Amazon’s account closure page says that once your account is closed:
- You lose access to all products and services on that account, across every Amazon site worldwide that uses the same login.
- You can’t manage linked business accounts, such as Seller or Advertising accounts.
- The account can’t be restored. You’d need to create a new one to shop again.
To request closure, Amazon says to go to Close Your Amazon Account, review what’s attached to it, choose a reason, check the confirmation box and select Close my Account. Amazon then sends a confirmation that you must reply to within five days. Most people will be better off with the options above.
Frequently Asked Questions
Can Amazon customer service delete an order for me?
Amazon’s help pages don’t describe any way to remove a single order. They point you to Your Orders and Amazon Family instead.
Can I hide orders in the Amazon app?
No. The app has no option to hide or delete orders. Even when archiving existed, it wasn’t available directly in the app.
Where did my archived orders go?
They’re back in Your Orders. Search for the item or filter by the year you bought it.
Does clearing browsing history remove orders?
No. It only removes items you viewed. Orders stay in Your Orders.
Your order details can also help with gift cards. See how to check an Amazon gift card balance without redeeming it.
Matthew Burleigh is the founder, head writer, and editor of Solve Your Tech, which he launched in 2012. He has written technology tutorials since 2008 and worked in IT since 2003, including small-business support, IT management, and consulting. He holds Bachelor’s and Master’s degrees in Computer Science from Arizona State University.
Matthew writes practical guides for Windows, iPhone and iPad, Microsoft Office, Outlook, Google apps, and Android. Solve Your Tech’s guides are tested on current devices or checked against official product documentation, with clear steps, sources, and update dates.
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