How to Deal with an Amazon Package Stolen: A Step-by-Step Guide

Dealing with a stolen Amazon package is never fun, but it doesn’t have to be a total loss. The key is to act quickly and follow the right steps to either locate your package or get a refund. After reading this article, you’ll know exactly what to do if you ever find yourself in this unfortunate situation.

Step by Step Tutorial on How to Deal with an Amazon Package Stolen

If your Amazon package has been stolen, don’t panic. There are steps you can take to either recover your package or get compensated for your loss. Let’s walk through what you need to do.

Step 1: Check the delivery status of your package

Verify that your package was actually delivered and not delayed.

Sometimes, packages are marked as delivered before they actually arrive. Check the tracking information to confirm whether the package was delivered to your address. Wait a day or two to see if the package shows up before assuming it’s been stolen.

Step 2: Look around for the package

Search around your home or delivery area for the package.

Packages can be placed in unexpected spots by delivery drivers to prevent theft or due to an oversight. Check with neighbors, building management, or in common areas to see if the package was left there by mistake.

Step 3: Contact Amazon customer service

Report the missing package to Amazon for further assistance.

Amazon has a support team ready to help you with missing packages. Go to your Amazon account, find the order in question, and use the “Contact Us” feature to report the issue. They will guide you through the next steps and may offer a refund or replacement.

Step 4: File a police report

If your package has been stolen, report it to the local authorities.

While the police may not always be able to recover stolen packages, filing a report is important. It helps track theft in your area and can be used for insurance claims or as proof for Amazon if needed.

Step 5: Monitor your accounts

Keep an eye on your financial accounts to ensure that no fraudulent activity occurs.

If the stolen package contained sensitive information, it’s crucial to monitor your bank and credit accounts for unusual activity. Consider setting up alerts or fraud monitoring with your financial institutions.

After completing these steps, you’ll have done everything within your power to address the issue of a stolen Amazon package. You may end up with a refund, a replacement, or in some cases, the recovery of your stolen goods.

Tips for Preventing Amazon Package Theft

Here are some additional tips to help you avoid the frustration of a stolen package in the future.

  • Consider having your packages delivered to a secure location like an Amazon Locker or your workplace.
  • Request signature confirmation for deliveries to ensure packages aren’t left unattended.
  • Keep an eye on the delivery date and try to be home when the package is expected to arrive.
  • Install a security camera to monitor your front porch or delivery area.
  • Use the Amazon Key service, if available, to allow safe in-home or in-car deliveries.

Frequently Asked Questions

What should I do first if my Amazon package is stolen?

First, verify that the package was marked as delivered and then search around your home or delivery area.

Can I get a refund from Amazon for a stolen package?

Yes, Amazon often offers refunds or replacements for stolen packages, but you must report the issue to their customer service team.

Should I file a police report for a stolen Amazon package?

Yes, filing a police report can help with tracking theft in your area and may be necessary for insurance or proof.

Is it safe to have packages delivered to my home?

It can be, but consider using secure delivery options like signature confirmation or Amazon Locker to prevent theft.

Can I prevent package theft?

Yes, by being proactive with delivery preferences, installing security measures, and monitoring deliveries, you can greatly reduce the risk of package theft.


  1. Check the delivery status of your package.
  2. Look around for the package.
  3. Contact Amazon customer service.
  4. File a police report.
  5. Monitor your accounts.


Nobody likes the feeling of expecting an exciting Amazon delivery only to discover it has been stolen. It’s a violation of your personal space and can leave you feeling helpless. But there’s no need to despair! By following the steps outlined in this article, you’ll be well-equipped to handle such an unfortunate event. From checking delivery status to reaching out to Amazon customer service, and even filing a police report, you now know the necessary actions to take. Plus, with our prevention tips, you can safeguard your future deliveries and ensure you’re not an easy target for thieves.

Remember, the most important thing is to act quickly. The sooner you report the stolen package, the better your chances of a favorable outcome. So don’t hesitate to reach out to Amazon and take advantage of their customer support. They’re there to help, and in many cases, they’ll replace the item or issue a refund.

And finally, consider taking proactive measures to avoid package theft altogether. Whether you use an Amazon Locker, install a security camera, or simply keep a closer eye on your delivery dates, a little extra vigilance goes a long way.

So, the next time you face the unfortunate situation of an Amazon package stolen, don’t let it ruin your day. Follow these steps and tips, and you’ll navigate the situation with ease. Happy shopping, and may all your future packages arrive safe and sound!

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