Why Isn’t My Screen Turning Off on iPhone 14? Troubleshooting Tips

If your iPhone 14 screen isn’t turning off, don’t fret. In this guide, we’ll walk you through troubleshooting steps to get your screen back to normal. We’ll cover the settings and features you need to check and adjust. By the end of this guide, your iPhone 14 screen should be functioning properly again.

Related Video: Why Isn’t My Screen Turning Off on iPhone 14?

Why Isn’t My Screen Turning Off on iPhone 14

Sometimes, minor settings adjustments or software issues can prevent your iPhone 14 screen from turning off. Follow these steps to identify and resolve the problem.

Step 1: Check Auto-Lock Settings

Go to Settings > Display & Brightness > Auto-Lock. Ensure it’s not set to “Never.”

Auto-Lock controls when your screen turns off automatically. If set to “Never,” your screen will stay on indefinitely until you manually turn it off. Changing this setting to 30 seconds or 1 minute is usually sufficient to solve the problem.

Step 2: Disable Attention-Aware Features

Go to Settings > Face ID & Passcode > Attention-Aware Features. Toggle this off.

Attention-Aware Features use Face ID to detect if you’re looking at your phone, keeping the screen on as long as you are. Disabling this can help if it’s mistakenly keeping the screen on when it shouldn’t.

Step 3: Restart Your iPhone

Press and hold the side button and either volume button until the power off slider appears. Slide to power off, then turn it back on.

Restarting your iPhone can often solve minor software glitches. It clears temporary data and resets any processes that might be causing the screen to stay on.

Step 4: Update iOS

Go to Settings > General > Software Update. If an update is available, download and install it.

Software updates can fix bugs and improve overall performance. Keeping your iPhone’s software up-to-date ensures you have the latest fixes and features.

Step 5: Reset All Settings

Go to Settings > General > Reset > Reset All Settings. This won’t delete your data but will reset system settings.

This step resets your iPhone’s settings to default without erasing personal data. It can resolve persistent issues caused by incorrect settings.

After completing these steps, your iPhone 14 screen should start functioning correctly, turning off as expected. If the problem persists, consider reaching out to Apple Support for further assistance.

Tips to Prevent Screen Issues on iPhone 14

  • Keep Your iPhone Updated: Regularly check for software updates to ensure your device runs smoothly.
  • Avoid Using Unofficial Accessories: Non-Apple chargers and cables can sometimes cause issues.
  • Monitor Battery Health: A degrading battery can cause erratic behavior. Check battery health via Settings > Battery > Battery Health.
  • Clear Background Apps: Too many apps running in the background can affect performance.
  • Regularly Restart Your iPhone: A simple restart can fix many minor issues and keep your iPhone running efficiently.

Frequently Asked Questions

Why isn’t my iPhone 14 screen turning off even after adjusting Auto-Lock settings?

Sometimes, other settings or software issues can override Auto-Lock settings. Follow the other steps in this guide to troubleshoot further.

Will resetting all settings delete my personal data?

No, resetting all settings will not delete your personal data like photos or messages. It only resets system settings.

Can a third-party app keep my screen on?

Yes, certain apps can override screen timeout settings. Check if any app settings need adjusting or uninstall the app to see if it resolves the issue.

Why should I disable Attention-Aware Features?

Attention-Aware Features might mistakenly keep the screen on if they detect your face incorrectly. Disabling it can help in such cases.

What if the problem persists after following all steps?

If the issue continues, contacting Apple Support or visiting an Apple Store for a professional diagnosis might be necessary.


  1. Check Auto-Lock Settings.
  2. Disable Attention-Aware Features.
  3. Restart Your iPhone.
  4. Update iOS.
  5. Reset All Settings.


Getting your iPhone 14 screen to turn off properly doesn’t have to be a hassle. By following these steps, you can troubleshoot and resolve the issue quickly. Always keep your device updated and monitor its settings to prevent similar problems in the future. If issues persist, don’t hesitate to reach out to Apple Support for professional help.

For further reading, consider looking into Apple’s official support documentation or community forums where you can find solutions to other common iPhone issues. Getting familiar with your iPhone’s settings can save you a lot of time and trouble in the long run. So, dive in and explore all your iPhone has to offer!

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