How to Stop Emails Going to Junk on iPhone 14: A Step-by-Step Guide

Are you tired of important emails ending up in your junk folder on your iPhone 14? It can be incredibly frustrating to miss out on important messages because your phone has mistakenly marked them as spam. But don’t worry, there’s a simple solution to this problem. With a few quick adjustments to your iPhone’s settings, you can ensure that your emails go to your inbox where they belong.

How to Stop Emails Going to Junk on iPhone 14

Before we dive into the steps, let’s talk about what we’re trying to achieve here. We want to make sure that the emails from people we want to hear from are not getting lost in the junk folder. By following these steps, you’ll be teaching your iPhone 14 to recognize certain emails as important and keep them in the inbox.

Step 1: Open your Mail app

Open the Mail app on your iPhone 14.

When you open the Mail app, you might be in one of your inboxes or looking at a specific email. To get started with fixing this issue, make sure you’re on the main screen of the Mail app where you can see all your different mailboxes.

Step 2: Go to the Junk folder

Navigate to the Junk folder of your email account.

The Junk folder is where your iPhone 14 has been sending emails it thinks are spam. We need to go here to find the emails that have been misdirected and start the process of marking them as not junk.

Step 3: Find an email that isn’t junk

Find an email in the Junk folder that should have gone to your inbox.

This step might take a bit of scrolling if you get a lot of junk mail, but it’s important. Once you find an email that’s not junk, we can start to change where it ends up in the future.

Step 4: Move the email to your inbox

Swipe left on the email and tap ‘More’, then choose ‘Move Message…’ and move it to your Inbox.

By moving the email to your Inbox, you’re telling your iPhone that this sender is safe and their emails should not be sent to the Junk folder. It’s a simple step that can have a big impact on where your emails end up.

After completing these steps, your iPhone 14 should start to learn which emails you don’t consider junk. Over time, it will get better at sending the right emails to your inbox instead of the junk folder. Keep in mind that this process isn’t instantaneous. It may take a little time for your iPhone to learn, but you should see improvement relatively quickly.

Tips for Managing Emails on iPhone 14

  • Regularly check your junk folder for any emails that were incorrectly marked as junk and move them to your inbox.
  • Add important email addresses to your contacts. Emails from your contacts are less likely to be marked as junk.
  • If you are receiving a lot of spam, consider enabling filters or blocking specific senders.
  • Keep your iOS updated to the latest version, as Apple often includes improvements to the Mail app in updates.
  • If you continue to have issues, consider reaching out to your email provider for additional assistance or settings.

Frequently Asked Questions

How do I mark an email as not junk on my iPhone 14?

To mark an email as not junk, find the email in your Junk folder, swipe left on it, tap ‘More’, and choose ‘Move Message…’ Then, move it to your Inbox.

Will moving an email from junk to my inbox prevent future emails from going to junk?

It should help. Your iPhone learns from your actions, so by moving an email to your inbox, you’re telling your iPhone that this sender’s messages are not junk.

Can I block senders to prevent emails from going to junk?

Yes, you can block senders, but this will prevent all emails from that sender from reaching you, not just the junk ones.

Why do my emails keep going to junk on my iPhone 14?

Your iPhone uses algorithms to try and filter out spam or junk mail. Sometimes, it gets it wrong and filters out emails you might want to see. By following the steps outlined in this article, you can help train your iPhone to do better.

Is there a way to prevent any email from going to junk on my iPhone 14?

There isn’t a way to completely prevent emails from going to junk, as the filtering is designed to protect you from spam. However, by regularly checking and managing your junk folder, you can minimize the number of important emails that end up there.


  1. Open the Mail app.
  2. Go to the Junk folder.
  3. Find an email that isn’t junk.
  4. Move the email to your inbox.


Dealing with emails that mistakenly end up in the junk folder can be a headache, but with these straightforward steps, you can train your iPhone 14 to better recognize legitimate emails. Remember that the process is not immediate, but with a little patience and regular upkeep, your inbox will become a more reliable repository for your important communications. Keeping your software up to date and managing your contacts can also help in ensuring that your emails go exactly where they need to. Don’t let your important emails get lost in the ether of the junk folder—take control and optimize your email management today.

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