How to Get Folders to Show Up on iPhone Mail: A Step-by-Step Guide

Getting your folders to show up on iPhone Mail can be a breeze if you know the right steps. Essentially, you’ll need to ensure that your Mail settings are configured correctly to display all your email folders. After doing so, you’ll be able to see and manage your email more efficiently, just like on your computer.

After completing this process, your iPhone Mail will display all the folders from your email account. This includes not only the inbox and sent items but also any custom folders you’ve created. You’ll be able to move emails between folders, keep your inbox organized, and find important messages more easily.


Have you ever found yourself scrolling endlessly through your iPhone Mail app, trying to find an email you know you didn’t delete? Or maybe you’ve created folders on your computer’s email client but can’t seem to find them on your phone? You’re not alone. Many iPhone users struggle with managing their emails efficiently because their folders are not showing up in the Mail app. But why is this topic important?

Well, in this digital age, emails are not just for communication; they are often used for storing important documents, receipts, and information that we may need to access on the go. So, it’s crucial for iPhone users, especially those who use their phones for work or run their businesses from their mobile devices, to have a well-organized email system. Plus, let’s be honest, there’s a certain satisfaction that comes with a tidy inbox!

Step by Step Tutorial: How to Get Folders to Show Up on iPhone Mail

Before diving into the steps, it’s important to know that following these instructions will sync your email folders across all devices. This means that any changes you make in one place will reflect everywhere.

Step 1: Open Settings

Open the “Settings” app on your iPhone.

In “Settings,” scroll down until you find “Mail,” which is where you’ll be able to adjust all settings related to the Mail app.

Step 2: Tap on ‘Accounts’

Within the Mail settings, tap on ‘Accounts’ to view all email accounts synced to your iPhone.

This is where you’ll see a list of all the email services you’ve added to your iPhone, like iCloud, Gmail, Yahoo, etc.

Step 3: Choose Your Email Account

Select the email account for which you want the folders to appear.

By tapping on your email account, you’ll be able to see all the options and settings available for that specific account.

Step 4: Tap on ‘Account’

After selecting your email account, tap on ‘Account’ again.

This will take you to a screen with more detailed settings for your chosen email account.

Step 5: Tap on ‘Advanced’

Look for the ‘Advanced’ option and tap on it.

In ‘Advanced,’ you’ll find settings that control how your email is received and displayed on your iPhone.

Step 6: Check ‘Mailbox Behaviors’

Ensure that your ‘Mailbox Behaviors’ are set correctly for each folder.

Every folder, such as Drafts, Sent, Deleted, and Archive, should be matched with the corresponding folder on the server for your email to synchronize properly.

Step 7: Return and Tap ‘Done’

After verifying your mailbox behaviors, return to the previous screen and tap ‘Done.’

This will save the changes you’ve made, and your folders should now start appearing in the Mail app.


Organized InboxHaving all your folders show up on iPhone Mail allows you to have an organized inbox, making it easier to locate and manage your emails.
SynchronizationIt ensures that your email folders are synchronized across all devices, providing a seamless experience whether you’re on your phone, tablet, or computer.
EfficiencyBy being able to sort emails into folders on the go, you can save time and increase productivity, especially if you rely on email for work or business communications.


Data UsageSynchronizing all folders can increase data usage, which could be a concern if you have a limited data plan.
Battery LifeHaving your iPhone constantly check and sync email folders might lead to faster battery drainage.
ComplexityFor users who are not tech-savvy, configuring these settings might seem complex and could lead to errors if not done correctly.

Additional Information

While the steps above should help you get your folders to show up on iPhone Mail, there are a few other things to keep in mind. First, the process might differ slightly depending on the email service provider you are using. Also, if you have a work email that uses an Exchange server, you might need to check with your IT department for proper configuration. It’s also worth noting that some folders might take a little while to sync, especially if you have a lot of emails.

One last tip: make sure that your iPhone is updated to the latest version of iOS, as this can sometimes resolve any glitches or issues with Mail not displaying folders correctly. And remember, staying organized is key to managing your emails effectively – so take the time to sort, delete, and file away!


  1. Open ‘Settings’ on your iPhone.
  2. Tap on ‘Accounts’ within the Mail settings.
  3. Select the email account you want to organize.
  4. Tap on ‘Account’ for detailed settings.
  5. Choose ‘Advanced’ to check ‘Mailbox Behaviors.’
  6. Ensure folders are matched with the server.
  7. Return and tap ‘Done’ to save changes.

Frequently Asked Questions

Why aren’t my folders syncing automatically?

If your folders aren’t syncing automatically, it could be due to incorrect mailbox behaviors settings or network issues. Make sure you’re connected to the internet and your settings are correct.

Can I sync subfolders too?

Yes, subfolders should sync just like your primary folders. If they’re not, check your settings to ensure they’re correctly configured.

Will the changes affect my email on other devices?

Yes, the changes will sync across all devices where you access your email with the same account settings.

What if I still can’t see my folders after following these steps?

If you’ve followed all the steps and still can’t see your folders, try restarting your iPhone, or consider removing and re-adding your email account.

How do I stop a folder from syncing?

To stop a folder from syncing, go to ‘Mailbox Behaviors’ and unselect the folder you want to exclude. Keep in mind, this will also remove it from other devices.


Mastering how to get folders to show up on iPhone Mail is a small but significant step towards achieving email nirvana. Once you’ve got your Mail app displayed just the way you like, you’ll wonder how you ever managed without it. Sure, it might require a bit of fiddling with settings, but the pay-off is a more organized, synchronized, and efficient email experience. So, take control of your inbox today and never lose track of an important email again.