To create a new profile in the Disney+ app on your iPhone, tap your profile icon in the bottom-right corner, tap (+) Add Profile, choose a character icon, enter a name, and tap Save. If the profile is for a young child, turn on Junior Mode before you save. Disney+ allows up to seven profiles per subscription.
The steps and limits in this guide come from the Disney+ Help Center article How do I create, edit, or delete a Disney+ profile?. Disney+ describes the same steps for every mobile device, so they also apply to an iPad.
What a Disney+ profile does and what you need first
A profile is a separate viewing space inside one Disney+ account. Each profile has its own Watchlist (the list of titles saved to watch later), its own watch history, and its own recommendations. Everyone still signs in with the same account email and password.
Check these points before you start:
- You are signed in. You can only add a profile after you have logged in to the Disney+ app with the account that holds the subscription.
- You have a free slot. The primary profile is created automatically when the account is set up. Disney+ lets you add six more, for seven in total.
- You may need the account password. If the account holder has turned on Restrict profile creation, Disney+ always asks for the password when a new profile is created.
- The person lives with you. Disney+ says a subscription cannot be shared outside your Household, which it defines as the devices used at your primary personal residence by the people who live there.
How to add a profile in the Disney+ iPhone app
- Open the Disney+ app and choose a profile if the app asks who is watching.
- Tap your profile icon in the bottom-right corner of the screen. This opens the list of profiles on the account.
- Tap (+) Add Profile.
- Choose a character icon. This picture, which Disney+ also calls an avatar, is what you will tap later to open the profile.
- Enter a profile name. Disney+ says names cannot be longer than 30 characters or include certain special characters, so use plain letters and numbers if a name is rejected.
- Under Parental Controls, turn on Junior Mode if the profile is for a younger viewer. Leave it off for an adult or an older child.
- Tap Save.
Disney+ states that a birthdate is required for all profiles, so expect the app to ask for one at some point during setup. A gender is only required for profiles over the age of 18, and Prefer not to say is an available choice.
Regular profile or Junior Mode
The only real decision while adding a profile is whether to turn on Junior Mode. Disney+ describes Junior Mode as an easy-to-use interface that only features series and movies suitable for all ages. Content in a Junior Mode profile does not contain ads.
A regular profile gives you more settings instead. You can pick a Content Rating, and titles rated higher than that rating are not shown while browsing or searching. Disney+ sets the rating to TV-MA by default for the primary profile and for any profile with a date of birth of 18 or older, so lower it yourself if a teenager will use the profile. Content ratings cannot be adjusted on a Junior Mode profile because it is already limited to all-ages titles.
You are not locked into the choice. Disney+ lets you turn Junior Mode on or off for an existing profile from the mobile app or a web browser. Turning it off requires the account password. See Junior Mode on Disney+ for the full description.
How to confirm the profile was created and switch to it
After you tap Save, the new profile should appear in the profile list with the icon and name you chose. To start using it:
- Tap the profile currently in use in the bottom-right corner.
- Choose the new profile from the list.
The home screen for a brand-new profile starts without any watch history, so recommendations become more personal as that person watches. Disney+ recommends checking that you are on your own profile each time you watch, and switching if you notice you are on someone else’s.
How to edit the new profile or add parental controls
- Tap your profile icon, then tap Edit Profile. Some Disney+ help pages label this button Edit Profiles.
- Tap the profile you want to change.
- Change the setting you need: Profile Name, Avatar, Autoplay, Background Video, App Language, Content Rating, Profile PIN, Junior Mode, or Kid-Proof Exit.
- Tap Save, or Done to leave the edit screen.
Three of these settings matter most on a shared account:
- Profile PIN: a 4-digit code that stops other people from opening a profile. Disney+ asks for the account password before you set, change, or remove it. If you forget the PIN, tap Forgot your PIN? when asked for it and verify the account with your password.
- Kid-Proof Exit: makes a young viewer complete an exit challenge before leaving a Junior Mode profile. Disney+ asks for your password to confirm the change.
- Content Rating: found under Parental Controls on a regular profile. Disney+ asks for the account password before you can change it.
Disney+ notes that parental controls can only be managed in the mobile app or a supported web browser, not on a TV. Its Parental controls on Disney+ page lists every option.
How to undo it by deleting a profile
Warning: Disney+ says deleting a profile is permanent and the profile cannot be recovered. Its Watchlist and watch history go with it. If you only want a different name, icon, or rating, edit the profile instead.
- Tap your profile icon, then tap Edit Profile.
- Choose the profile you want to remove.
- Tap Delete Profile.
- Confirm your selection.
The primary profile cannot be deleted. You can edit it, but you cannot set it to Junior Mode either.
Troubleshooting when you cannot add a profile
- You do not see (+) Add Profile. Count the profiles on the account. Seven is the limit, so an account that is already full has no room for another. Delete a profile nobody uses, keeping in mind that deletion is permanent.
- The app asks for a password. The account holder has turned on Restrict profile creation. Enter the account password, or ask the account holder to add the profile for you. The switch is in Account under Settings, and only a profile with full account access can change it.
- The name is not accepted. Shorten it to 30 characters or fewer and remove symbols. Disney+ does not publish the exact list of special characters it blocks.
- You cannot find the profile icon. On a phone it sits in the bottom-right corner. If a movie or show is playing, return to the home screen first.
- The buttons look different. Disney+ changes its app from time to time. Install the latest version from the App Store, then look for the same labels again.
- A Junior Mode profile will not let you out. Kid-Proof Exit is on. Complete the exit challenge shown on the screen to return to the profile list.
Frequently asked questions
How many profiles can a Disney+ account have?
Seven in total. Disney+ creates the primary profile when the account is set up and lets you add six more per subscription.
Does a new profile cost extra?
Disney+ does not list a charge for adding profiles within the seven-profile limit. An Extra Member is different: it is a way to add a person who lives outside your Household, and Disney+ treats it as an addition to the subscription.
Can I make a profile for someone who lives in another home?
Not as a regular profile. Disney+ says a subscription cannot be shared outside your Household. Someone outside it can be added as an Extra Member or sign up for an account of their own.
Can I move a profile to a different account?
Yes, in some cases. Disney+ offers a Profile Transfer that carries a profile’s watch history and settings to a new subscription. The account holder must approve the request by email within 7 days, and the transfer is permanent. The primary profile, profiles for viewers under 18, and Junior Mode profiles cannot be transferred.
Will a profile I add on my iPhone show up on my TV?
Profiles belong to the Disney+ account, not to one device, and Disney+ gives the same profile steps for phones, web browsers, and TV-connected devices. Sign in with the same account on the TV and choose the profile from the left navigation bar.
Can I stop other people from adding profiles?
Yes. In the mobile app or a web browser, open Account, find Restrict profile creation under Settings, turn it on, and enter your password. After that, a password is always required to create a profile.
How can I save cellular data on my profile?
Data settings apply to the whole device rather than one profile. See how to use less data when streaming Disney+ on an iPhone, or download a movie in Disney+ to watch offline.
Next step
Switch to the new profile and add a few titles to its Watchlist so it starts building its own recommendations. If the profile is for a child, open Edit Profile once more and decide whether to turn on Kid-Proof Exit or set a Profile PIN on the adult profiles.
Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read hundreds of millions of times.
After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.
His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.