How to Cancel a Return on Amazon: A Step-by-Step Guide

So, you need to cancel a return on Amazon? No worries, it’s a pretty simple process. Basically, you’ll just need to head to your Amazon account, find the order you’re returning, and cancel the return request. After that, the item will no longer be marked for return.

Step by Step Tutorial to Cancel a Return on Amazon

Before we jump into the steps, keep in mind that this process will cancel any return request you’ve made for an item. Ready? Let’s dive in.

Step 1: Log in to your Amazon account

The first thing you need to do is log in to your Amazon account. Easy peasy, right?

Once you’re logged in, you’ll be able to access your orders and manage your returns. This is your starting point for the cancellation process.

Step 2: Go to ‘Your Orders’

Navigate to the ‘Your Orders’ section of your account. This is where all your past and current orders are listed.

In ‘Your Orders,’ you’ll be able to see every item you’ve purchased, including those you’ve marked for return.

Step 3: Find the order you want to cancel the return for

Look through your orders and find the one that contains the item you no longer wish to return.

You may need to scroll through your orders if it’s an older purchase. But don’t worry, Amazon keeps a detailed history, so it should be there.

Step 4: Click on ‘Cancel Return’

Select the order and then choose ‘Cancel Return.’ This option will only appear for items that are currently in the return process.

Clicking ‘Cancel Return’ will stop the return process for that item, so make sure you’re certain before you click.

After completing these steps, your return request will be canceled, and the item will remain with you. You won’t need to send it back to Amazon, and you won’t receive any return labels or further instructions regarding the return.

Tips for Canceling a Return on Amazon

  • Make sure you’re logged into the correct Amazon account. If you have multiple accounts, it’s easy to get mixed up.
  • Double-check that you’re canceling the right return. Once canceled, it may not be possible to reinstate the return process for that item.
  • Keep in mind that some returns may not be cancelable, depending on the seller’s policies.
  • If you’re having trouble, don’t hesitate to contact Amazon’s customer service for help.
  • Remember, canceling a return does not affect your rights to return an item in the future if needed.

Frequently Asked Questions

Can I cancel a return if I’ve already printed the return label?

Yes, you can still cancel the return even if you’ve printed the return label. Just follow the steps above, and the return process will be canceled.

What if the ‘Cancel Return’ option isn’t showing up?

If you don’t see the option to cancel the return, it may be because the item has already shipped back to Amazon or the return window has closed. In this case, contact Amazon’s customer service for assistance.

Can I cancel a return and then initiate a new return later?

Generally, yes, as long as it’s within the return window set by Amazon or the seller. However, it’s always best to check the specific return policy for the item.

What happens if I accidentally cancel a return?

If you cancel a return by mistake, you can usually start a new return request as long as you’re within the return window.

Will canceling a return affect my refund?

If you cancel a return, you won’t receive a refund since the item won’t be returned to Amazon. If you still want a refund, do not cancel the return.


  1. Log in to your Amazon account.
  2. Go to ‘Your Orders.’
  3. Find the order containing the item you don’t want to return.
  4. Click on ‘Cancel Return.’


Canceling a return on Amazon is a straightforward process that can be completed in just a few steps. Whether you changed your mind about returning an item or made a return request by accident, following the steps outlined in this article will help you quickly reverse the return process. Remember to check the status of your order and make sure you’re canceling the correct item.

If you run into any issues or have questions, Amazon’s customer service is always there to assist you. With a customer-centric approach, Amazon makes it easy for shoppers to manage their purchases and returns with ease. So, go ahead and cancel that return if you need to, and enjoy your Amazon shopping experience without any hassles.