If your iPhone is frozen, glitching, stuck on a black screen, or ignoring taps, a hard reset is often the fastest fix. It is also one of the simplest troubleshooting steps you can try before heading to more advanced recovery options. Whether you are trying to clear a temporary software hiccup, fix a sluggish app, or get your phone responding again, this guide walks you through the exact steps.
The good news is that a hard reset does not erase your photos, messages, or apps. It simply forces the iPhone to restart, which can clear out minor system issues and get things moving again. In most cases, the whole process takes less than a minute once you know which buttons to press.
Below, you will find the exact button sequence for every major iPhone model, plus alternative methods, troubleshooting tips, and answers to common questions. If you just want the short version, you can jump to the summary first.
Summary
- A hard reset forces your iPhone to restart without deleting your data.
- The button combination depends on your iPhone model.
- On Face ID iPhones, quickly press Volume Up, quickly press Volume Down, then hold the Side button until the Apple logo appears.
- On iPhone 7 and 7 Plus, hold Volume Down and Sleep/Wake together.
- On iPhone 6s and earlier, hold Home and Sleep/Wake together.
Tutorial – How to Hard Reset iPhone
This section shows you the fastest way to force restart your iPhone when it is frozen, unresponsive, or acting strangely. Follow the steps for your model carefully, as the button combination varies by device.
Step 1: Identify your iPhone model
Check whether your iPhone has Face ID, a Home button, or is an iPhone 7 series device.
If your iPhone has no Home button, you likely have an iPhone X or newer, including models like the iPhone 11, 12, 13, 14, 15, or 16. If it has a Home button, you are probably using an older model such as an iPhone 6s, SE, or iPhone 7, and the button sequence will be different.
Step 2: Press the correct buttons for your model
Use the proper hard reset sequence for your iPhone.
For iPhone X and later, quickly press and release Volume Up, quickly press and release Volume Down, then press and hold the Side button until you see the Apple logo.
For iPhone 7 and iPhone 7 Plus, press and hold Volume Down and the Sleep/Wake button at the same time until the Apple logo appears.
For iPhone 6s, iPhone SE, and earlier models with a Home button, press and hold Home and Sleep/Wake together until the Apple logo appears.
On screen, the device may go black first. That is normal. Keep holding the required buttons until you see the Apple logo, then release them. If you let go too early, the phone may not restart.
Step 3: Wait for the Apple logo to appear
Keep holding the buttons until the Apple logo shows up, then let the iPhone restart normally.
This usually takes about 10 to 20 seconds, sometimes a little longer if the phone was deeply frozen. Once the Apple logo appears, stop pressing the buttons and wait for the phone to finish booting. After that, your lock screen should appear as usual.
Step 4: Test the iPhone after it restarts
Check whether the issue is gone after the restart completes.
Try unlocking the phone, opening an app, or checking whether the screen responds normally. If the iPhone is working again, the hard reset did its job. If the problem comes back, you may need to try another troubleshooting method, such as updating iOS, checking storage, or restoring the device.
Alternative Methods or Edge Cases
Here are a few helpful variations and edge cases in case the standard method does not fit your situation.
- If your iPhone is only slow, not frozen: Try a normal restart first. On many models, this means holding the Side button and one Volume button, then sliding to power off.
- If the buttons are broken: You may need to restart through Settings if the phone is still responsive. Go to Settings > General > Shut Down.
- If the screen is black but the phone is on: Charge the iPhone for at least 15 to 30 minutes first. A drained battery can look like a frozen device.
- If your iPhone keeps freezing after a hard reset: Update iOS, close problem apps, and check storage space. Repeated freezes often point to a software issue, a bad app, or low storage.
- If you meant a factory reset instead of a hard reset: A factory reset erases all data and restores the iPhone to default settings. That is a completely different process and should only be done after backing up your phone.
Frequently Asked Questions
Will a hard reset delete my data?
No. A hard reset, also called a force restart, does not erase photos, apps, contacts, or messages. It only forces the phone to reboot.
What is the difference between a hard reset and a factory reset?
A hard reset restarts the iPhone. A factory reset wipes the device and returns it to its original settings. If you want to erase the phone, that is a different process entirely.
Why is my iPhone not responding to the hard reset?
The timing may be off, or you may be using the wrong button combination for your model. Try again slowly and make sure you are pressing the correct buttons for your iPhone version.
How long should I hold the buttons?
Usually 10 to 20 seconds. Keep holding them until the Apple logo appears, then release.
Can I hard reset an iPhone if the screen is completely black?
Yes, but first make sure the battery is not empty. Plug it in for a while, then try the hard reset again.
Will a hard reset fix all iPhone problems?
No. It can fix temporary freezes and small software glitches, but it will not solve every issue. Hardware problems, battery failures, or major software corruption may need more advanced troubleshooting.
Tips
- Use a hard reset only when needed. It is safe, but it should not replace normal restarts for routine maintenance.
- If your iPhone is freezing often, check Settings > General > iPhone Storage. Low storage can make the phone behave badly.
- Keep iOS updated. Apple often fixes bugs that cause freezing, crashing, or sluggish performance.
- If your iPhone has a case with stiff button access, remove the case if you are having trouble pressing the buttons cleanly.
- If the device is too hot or too cold, let it return to normal temperature before trying again. Extreme temperatures can affect performance.
Troubleshooting
- The Apple logo never appears: Try the button sequence again and hold the final button longer. Make sure you are using the correct method for your iPhone model.
- The iPhone keeps rebooting in a loop: Charge it for at least 30 minutes, then try a force restart again. If it still loops, you may need to use recovery mode or contact Apple Support.
- Nothing happens when I press the buttons: The battery may be fully drained. Plug the iPhone into a charger and wait before trying again.
- The Side button seems stuck or broken: If the hardware button is damaged, use Settings > General > Shut Down when possible, or seek repair if the phone is unresponsive.
- My iPhone freezes again after restarting: Update iOS, remove recently installed apps, and check for low storage. Repeated freezes often point to a deeper software issue.
- The phone restarts, but the problem stays: A hard reset only fixes temporary glitches. If the issue remains, back up the iPhone and consider resetting settings, restoring from a backup, or contacting Apple.
Conclusion
A hard reset is one of the quickest ways to bring a stuck iPhone back to life. In most cases, it takes just a few button presses and does not affect your data, which makes it a safe first step when your phone is unresponsive.
If the problem was just a temporary glitch, your iPhone should be working normally again now. If not, you still have a clear path forward, including updates, storage checks, recovery options, and Apple support.

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.
After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.
His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.