How to Fix iPhone Unavailable: Step-by-Step Guide

Is your iPhone saying it’s unavailable? Don’t panic! It’s a common issue, often caused by entering the wrong passcode too many times. But don’t worry, you can fix it. It’s a simple process that will have your phone up and running in no time. Just follow the steps I’m about to walk you through, and you’ll be back in business.

Step by Step Tutorial on How to Fix iPhone Unavailable

Before we get started, let’s talk about what you’ll be achieving with these steps. By following the tutorial below, you will be resetting your iPhone, which will remove the “iPhone Unavailable” message. Be warned though, this process will erase all data on your iPhone, so it’s important to have a backup.

Step 1: Connect your iPhone to your computer

First things first, grab a lightning cable and connect your iPhone to a computer that has iTunes installed.

This connection allows your computer to communicate with your iPhone, which is necessary for the steps that follow.

Step 2: Open iTunes and select your iPhone

Once your iPhone is connected, open up iTunes and click on the small iPhone icon that appears.

Selecting your iPhone in iTunes is crucial because it’s the device you’re going to be working on.

Step 3: Choose ‘Restore iPhone’

In iTunes, you’ll see the option to ‘Restore iPhone’. Click on that.

Restoring your iPhone will erase all the data on your device, so make sure you have a backup if you need to save your data.

Step 4: Confirm your choice and wait

iTunes will ask if you’re sure about restoring your iPhone. Confirm that you want to proceed and then wait for the process to complete.

The restoration process can take a few minutes to an hour, depending on your internet connection and computer speed.

After the restoration is complete, your iPhone will restart without the “iPhone Unavailable” message. You’ll need to set up your iPhone as if it were new, or restore it from a backup if you have one available.

Tips for Fixing iPhone Unavailable

  • Always make sure to back up your iPhone regularly to avoid data loss.
  • Update iTunes to the latest version before attempting to fix your iPhone.
  • If you don’t have a computer, you can visit an Apple Store or an authorized service provider for assistance.
  • After fixing your iPhone, create a new passcode that you’ll remember to avoid this situation in the future.
  • Consider using Touch ID or Face ID for easier access to your iPhone without a passcode.

Frequently Asked Questions

What causes the “iPhone Unavailable” message?

It’s typically caused by entering the wrong passcode too many times in a row. The iPhone locks itself for security reasons.

Will I lose everything on my iPhone?

Yes, restoring your iPhone will erase all data. That’s why it’s important to have a backup.

Can I fix my iPhone without a computer?

You can, but it’s more complicated. It’s best to use a computer with iTunes.

How long does the restore process take?

It can take anywhere from a few minutes to an hour.

What should I do if I forgot my passcode?

You’ll need to restore your iPhone using the steps above, which will remove the passcode.


  1. Connect your iPhone to your computer.
  2. Open iTunes and select your iPhone.
  3. Choose ‘Restore iPhone’.
  4. Confirm your choice and wait.


So there you have it, a step by step guide on how to fix an iPhone that’s unavailable. Remember, it’s always a good idea to back up your iPhone to avoid losing any important data. And if you’re someone who often forgets your passcode, consider using Touch ID or Face ID instead. They’re much easier and quicker to use. If you follow the steps above, your iPhone should be back to normal in no time. If you’re still having trouble, don’t hesitate to reach out to Apple Support for further assistance. They’re always there to help you out. And always keep your iPhone updated to avoid any such issues in the future. Happy fixing!