Why Isn’t My iPhone Screen Turning Off? Troubleshooting Tips

Having trouble with your iPhone screen that just won’t turn off? You’re not alone, but don’t fret! This article will guide you through the reasons why this might be happening and how to fix it. We’ll cover a range of solutions, from checking your settings to more technical fixes, all to ensure your screen behaves as it should. So, let’s dive into the world of iPhone troubleshooting together!

After following the steps outlined in this article, you should expect your iPhone screen to turn off automatically as it’s supposed to, conserving your battery life and preventing any unintended pocket dials or app openings.

You can also watch this video about why isn’t my iPhone screen turning off for additional information.


Ah, technology – it’s supposed to make our lives easier, right? But sometimes, it seems like our gadgets have minds of their own, especially when an iPhone screen decides it won’t turn off. This can be a perplexing issue, leaving many iPhone users scratching their heads, wondering why their trusted device is suddenly acting up.

So, why is this topic important, and who does it concern? Well, pretty much any iPhone user could encounter this issue at some point. It’s not just a minor annoyance; a screen that stays on can lead to a drained battery, potential privacy concerns, and wear and tear on your screen. Plus, if you’re in a meeting, a movie theater, or just trying to get some sleep, an iPhone screen that won’t dim can be a real pain.

Understanding the potential causes and fixes for this problem is essential for anyone who relies on their iPhone daily. Whether you’re a tech newbie or a seasoned pro, this guide will walk you through the steps to get your screen behaving as it should. Because let’s face it, we’ve got enough to worry about without our phones going rogue on us.

Step-by-Step Tutorial: Fixing an iPhone Screen That Won’t Turn Off

Before jumping into the steps, let’s set the stage. The following instructions will help you troubleshoot and potentially fix an iPhone screen that’s refusing to turn off.

Step 1: Check Your Auto-Lock Settings

Head to Settings > Display & Brightness > Auto-Lock on your iPhone.

Auto-Lock is the setting that tells your iPhone screen to shut off after a certain amount of time. If this is set to “Never,” your screen won’t turn off on its own. Simply choose a suitable time frame for the screen to auto-lock, and you might just solve your issue.

Step 2: Inspect Your Case and Screen Protector

Remove any case or screen protector and check if it’s applying pressure to the screen.

Sometimes, a case or screen protector can press on the screen and prevent it from turning off. This is more common with non-Apple products that may not fit your iPhone perfectly. If your screen turns off without these accessories, consider getting ones that are a better fit.

Step 3: Force Restart Your iPhone

Perform a force restart by quickly pressing and releasing the volume up button, followed by the volume down button, then press and hold the side button until the Apple logo appears.

A force restart can fix a multitude of issues, including a screen that won’t turn off. It’s a way to reset the system without erasing any data. Think of it as a hard reboot for your iPhone.


Conserves Battery LifeA screen that turns off as intended will save battery power, ensuring your iPhone lasts throughout the day without a charge.
Prevents Unintended InteractionsWith the screen off, accidental taps, app openings, or calls are avoided, keeping you in control of your device.
Increases PrivacyA screen that dims and locks itself can protect your privacy, preventing others from snooping on your notifications or contents.


Can Be Time-ConsumingTroubleshooting this issue can take time, which might be frustrating if you need a quick fix.
May Require Professional HelpIf none of the solutions work, you might need to consult an Apple technician, which could be costly.
Potential Data LossIn rare cases, fixing the issue might require a factory reset, which can lead to loss of data if not backed up.

Additional Information

While the steps above will solve most screen issues, there are times when the problem runs deeper. It could be a software glitch, a hardware problem, or even an issue with your iPhone’s settings that’s causing the screen to stay on. If you’ve tried all the steps and your screen still won’t turn off, it might be time to consider a visit to the Apple Store or an authorized service provider.

Remember, keeping your iPhone up to date with the latest version of iOS can also prevent many issues, including screen-related ones. Also, consider doing regular backups of your iPhone to ensure that you don’t lose any important data if a factory reset becomes necessary. And hey, maybe it’s a sign to take a break from your screen? Sometimes our tech needs a rest, too.


  1. Check your Auto-Lock settings and adjust them if set to “Never.”
  2. Inspect and remove any case or screen protector that might be pressing on the screen.
  3. Perform a force restart on your iPhone to resolve potential software glitches.

Frequently Asked Questions

What if my iPhone screen still won’t turn off after checking the Auto-Lock settings?

Try force restarting your iPhone or checking for any iOS updates that might address this issue.

Can a faulty battery cause my iPhone screen to stay on?

It’s unlikely, but a malfunctioning battery can cause various phone issues. It’s worth getting it checked if you suspect it’s the battery.

Is it safe to force restart my iPhone?

Yes, force restarting your iPhone is a safe process and won’t erase any of your data.

Should I remove my screen protector if it’s causing the issue?

If the screen protector is applying pressure to the screen, removing it is a good idea. You can then replace it with one that fits better.

Could this be a sign of a more serious hardware issue?

If none of the steps work, it might be a hardware problem. In this case, consulting with an Apple technician would be recommended.


In conclusion, an iPhone screen that won’t turn off can be a pesky issue, but it’s often fixable with a few simple steps. Whether it’s adjusting your settings, removing problematic accessories, or performing a force restart, these solutions can help bring your screen and your sanity back to normal.

Always remember to keep your device updated and backed up to avoid any unwanted surprises. If all else fails, professional help is just an Apple Store away. Don’t let a stubborn screen dim your iPhone experience!

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