What Is Wrong When the iPhone Screen Goes Black: Troubleshooting Tips

When your iPhone screen goes black, it may feel like the end of the world – but fear not! This common issue can often be resolved with a few simple steps. In this article, we’ll walk you through what to do when your iPhone screen turns black, including troubleshooting tips and potential solutions. By the end, you’ll have a clear understanding of why this problem occurs and how to fix it.

After completing the steps outlined in this article, your iPhone should be back to normal with a fully functioning screen. If the problem persists, you’ll have a better idea of whether it’s time to seek professional help or consider other options.


Imagine this: you’re in the middle of a crucial text conversation, browsing through your favorite social media app, or capturing that perfect photo when suddenly, your iPhone screen goes black. Panic sets in as you tap the screen repeatedly, hoping it’s just a minor glitch that will resolve itself. But the screen remains dark, unresponsive, leaving you feeling helpless and disconnected.

This scenario is more common than you might think, and it can happen to any iPhone user. A black screen can be caused by a variety of issues, from a simple software glitch to more serious hardware problems. Understanding why this happens is crucial because it determines the best course of action to fix your device.

This issue is particularly important because our smartphones are more than just communication devices; they’re an integral part of our daily lives, storing personal data, memories, and serving as tools for work and leisure. When your iPhone screen goes black, it’s not just an inconvenience; it can disrupt your entire day. This article is relevant to any iPhone user who wants to be prepared for this common issue and learn how to resolve it quickly and efficiently.

Step by Step Tutorial: Fixing a Black iPhone Screen

Before we dive into the steps, let’s discuss what you’ll accomplish by following this tutorial. These steps will guide you through basic troubleshooting to more advanced solutions, aiming to restore your iPhone’s screen to its normal state. Whether it’s a software issue or a hardware problem, these steps will help you identify and resolve the black screen issue.

Step 1: Perform a Hard Reset

Press and quickly release the Volume Up button, then the Volume Down button, and finally, press and hold the Side button until the Apple logo appears.

A hard reset is often the go-to solution when your iPhone screen goes black. It forcefully restarts your device without erasing any content, which can sometimes be enough to fix minor software glitches causing the screen to turn black.

Step 2: Charge Your iPhone

Plug your iPhone into a power source and let it charge for at least an hour.

Sometimes, the simplest explanation is the correct one. A dead battery could be the reason your iPhone screen is black. Charging your device ensures that it has enough power to turn on and function properly.

Step 3: Check for Physical Damage

Inspect your iPhone for any signs of physical damage, such as cracks, dents, or loose connections.

Physical damage to your iPhone can cause the screen to go black. If you notice any damage, it might be time to have your iPhone repaired or replaced, as DIY fixes for physical damage are often not recommended.

Step 4: Restore Your iPhone

Connect your iPhone to a computer, open iTunes or Finder, and follow the prompts to restore your device.

Restoring your iPhone can be a useful solution if the black screen is caused by a more serious software issue. This step will erase all content and settings from your device, so it’s important to have a backup before proceeding.

Step 5: Seek Professional Help

If none of the above steps work, it’s time to contact Apple Support or visit an authorized service provider.

In some cases, a black iPhone screen is caused by hardware problems that can’t be resolved at home. Seeking professional help ensures that your device is properly diagnosed and repaired.


Quick and EasyMany of the steps outlined are simple and can be done quickly, often resolving the issue without the need for professional help.
No CostMost of the troubleshooting steps do not require any additional cost, making them accessible to everyone.
Prevents Data LossBy following these steps, you may be able to resolve the issue without losing any of your important data.


Temporary FixSome solutions may only provide a temporary fix, and the problem could reoccur.
Potential Data LossRestoring your iPhone as a troubleshooting step can lead to data loss if you haven’t backed up your device.
Time-ConsumingSome steps, like charging or restoring your iPhone, can be time-consuming and may not guarantee a resolution.

Additional Information

When dealing with a black iPhone screen, it’s important to stay calm and work through the potential solutions methodically. Remember to always back up your iPhone regularly, as this can save you from losing precious data in the event of a software-related issue. Additionally, consider investing in a sturdy case and screen protector to prevent physical damage that could lead to a black screen.

One common misconception is that a black screen always indicates a severe problem. However, in many cases, it’s simply a matter of a drained battery or a software hiccup that can be easily resolved. It’s also worth noting that certain iPhone models may have specific issues that lead to a black screen, so researching your particular model could provide model-specific solutions.

Lastly, if your iPhone is still under warranty or covered by AppleCare+, seeking professional help might not cost you anything, and you could end up with a fully functioning device without any expense.


  1. Perform a hard reset by pressing the volume up, volume down, and side buttons in sequence.
  2. Charge your iPhone to rule out a dead battery.
  3. Check for physical damage that might be affecting the screen.
  4. Restore your iPhone using iTunes or Finder to fix software issues.
  5. Contact Apple Support or visit an authorized service provider for professional assistance.

Frequently Asked Questions

What if my iPhone screen is black but the phone is still on?

If your iPhone screen is black but you can hear sounds or feel vibrations, try performing a hard reset as outlined in Step 1. This can often reawaken the screen.

Can a black iPhone screen be caused by water damage?

Yes, water damage can cause a black screen. If you suspect water damage, turn off your iPhone immediately and seek professional help.

Will I lose my data if I restore my iPhone?

If you restore your iPhone without a backup, you will lose your data. Always back up your device before performing a restoration.

Is it worth repairing an iPhone with a black screen?

The decision to repair your iPhone depends on the cost of the repair compared to the value of your device. If your iPhone is relatively new, it might be worth the investment.

Can a software update fix a black iPhone screen?

In some cases, a software update can resolve the issue, especially if it’s related to a known bug. Always keep your iPhone updated to the latest software version.


Experiencing a black iPhone screen can be a frustrating ordeal, but as we’ve outlined, there are several steps you can take to address the problem. From a simple hard reset to a more comprehensive restore, these solutions cater to various scenarios and issues that might cause your iPhone screen to go black. Remember, the key is to approach the situation calmly and methodically, making sure to safeguard your data along the way.

If you’ve gone through the troubleshooting steps and still find yourself staring at a dark screen, it might be time to seek professional help. Whether it’s through Apple Support or an authorized service provider, getting expert assistance can ensure your iPhone gets the care it needs.

Ultimately, understanding the potential causes and solutions for when the iPhone screen goes black empowers you to handle this common issue with confidence. So, the next time your screen fades to black, you’ll know exactly what to do. Keep this guide handy, and you’ll be prepared for whatever comes your way.

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