Why Does My iPhone Only Let Me Use One App?

If you are using an iPhone and you are unable to leave the app that is currently active on the screen, then it might be using Guided Access. This is a feature that is often deployed by companies, parents, or individuals demonstrating something on the iPhone, and it only allows the iPhone to be used a certain way.

However, the iPhone will still have the rest of its functionality, although you will need to know a special password, and the means to enter that password, to gain access to the rest of the iPhone. Our tutorial below will show you how to enter the Guided Access password to exit the mode and return to regular iPhone usage.


How to Exit Guided Access on an iPhone

The steps in this article were performed on an iPhone 5, in iOS 9.3. These steps will assume that you know the Guided Access passcode. If you do not, then you will not be able to exit Guided Access mode. Talk to the person that configured the iPhone to have them exit Guided Access and restore the functionality of the device.

Note that, in some cases, the iPhone may have been jailbroken, or otherwise altered. In cases such as that, this tutorial might not work. These steps are specifically for iPhones that are using Guided Access, which is a feature of a regular, non-jailbroken, iPhone.

Step 1: Triple-click the Home button under the iPhone screen.


Step 2: Enter the Guided Access passcode. Note that if you enter it incorrectly, you will need to wait 10 seconds before you can attempt it again.


Step 3: Tap the End button at the top-left corner of the screen.

why can't i exit an app on my iphone



You should now be able to tap the Home button once to exit Guided Access completely and access the rest of the apps on the iPhone.


If you are looking for other ways to adjust access to certain apps and settings on the iPhone, then this article – https://www.solveyourtech.com/what-are-restrictions-on-an-iphone/ – will show you how to use the Restrictions menu.


Join Our Free Newsletter

Featured guides and deals

You may opt out at any time.
Read our Privacy Policy

Newest Guides