If your iPad is frozen, apps are lagging, the screen is acting strange, or you just want a quick refresh before you keep working, a soft reset is usually the first fix to try. It is fast, safe, and does not erase your data, photos, apps, or settings. In most cases, it takes less than a minute and can resolve minor software glitches without any drama.
This guide shows you exactly how to soft reset an iPad, including the correct steps for different iPad models. You will also learn what to do if your iPad is unresponsive, how to handle common edge cases, and how to troubleshoot if the reset does not seem to work. If you just need the quick answer, you can get there in a few taps or a button sequence. If you want the full walkthrough, keep reading.
Summary
- A soft reset on iPad means restarting the device, not erasing it.
- On iPads with Face ID, quickly press and release Volume Up, then Volume Down, then hold the Top button until the Apple logo appears.
- On iPads with a Home button, hold the Top button until the Apple logo appears.
- Your data stays on the device.
Tutorial – How to Soft Reset iPad
A soft reset is the easiest way to force your iPad to restart when it is sluggish, frozen, or stuck on a screen. The steps below will reboot the device safely without deleting anything.
Step 1: Identify which iPad model you have
Check whether your iPad has a Home button or uses Face ID without one.
If your iPad has a circular Home button below the screen, it uses the older restart method. If it has no Home button, you will use the volume buttons and the top button instead. This matters because the button sequence is different, and using the wrong one will not trigger the restart.
Step 2: Use the correct button sequence for your model
For iPads with Face ID, quickly press and release Volume Up, then quickly press and release Volume Down, then press and hold the Top button until the Apple logo appears.
After you hold the Top button, the screen may go dark before the Apple logo shows up. That is normal. Keep holding until you see the logo, then let go. This is the standard way to soft reset newer iPads.
Step 3: Restart an iPad with a Home button
For iPads with a Home button, press and hold the Top button until the Apple logo appears.
You may see a slide to power off screen if you hold the button long enough. If that happens, keep holding until the device powers down and restarts, or simply try the button sequence again. On some models, the screen will go black first, then the Apple logo will appear. That is the sign the reset is working.
Step 4: Wait for the iPad to finish restarting
Release the button when you see the Apple logo and give the iPad a moment to load back into iPadOS.
This part is important because the restart process can take 20 to 60 seconds, sometimes a little longer if the device was frozen. When it is done, you should see the lock screen or Home screen, and your apps and settings should be right where you left them.
Step 5: Test the iPad after the reset
Open a few apps, swipe around the screen, and check whether the original problem is gone.
If the iPad is responsive again, the soft reset worked. If it is still frozen or acting up, the issue may be deeper than a simple restart, and you may need to try a force restart or other troubleshooting steps.
Alternative Methods or Edge Cases
- If your iPad is completely frozen and buttons seem delayed: Try the same button sequence, but hold the final button a little longer than usual. Some unresponsive iPads take longer to respond.
- If your iPad is charging: Leave it plugged in and repeat the soft reset. Low battery can sometimes make a device seem frozen when it is really struggling to power on.
- If your iPad shows the Apple logo but never finishes booting: This is no longer a simple soft reset issue. You may need to connect it to a computer and use recovery mode.
- If you are using an older iPad with a physical Home button: The restart method is usually just holding the Top button. Some older models may also use the Top and Home buttons together for a force restart if the screen is locked up.
- If you only want to fix a single app: Close the app from the app switcher first. A full iPad restart is useful, but it is not always necessary for a small app glitch.
Frequently Asked Questions
Does a soft reset delete anything on my iPad?
No. A soft reset simply restarts the iPad. It does not delete your photos, apps, contacts, messages, or settings.
Is a soft reset the same as a factory reset?
No. A factory reset erases the iPad and returns it to default settings. A soft reset only reboots the device.
How do I know if the soft reset worked?
You should see the Apple logo, then the lock screen or Home screen. If the iPad becomes responsive again, the reset worked.
What if my iPad is frozen and will not turn off?
Use the correct button sequence for your model, and hold until the Apple logo appears. If that fails, you may need a force restart or recovery mode.
Will I lose open apps after a soft reset?
Yes, open apps will close because the iPad restarts. However, your data in those apps is usually saved automatically.
How long should I hold the button?
Hold the final button until the Apple logo appears. That usually takes around 10 to 20 seconds, depending on the model and condition of the iPad.
Tips
- If your iPad is acting up often, restart it once in a while even when it seems fine. It is like giving the system a quick refresh.
- If one app keeps freezing, update that app first. The issue may be with the app, not the iPad itself.
- Make sure your iPadOS is up to date. Software updates often fix bugs that cause random glitches.
- If the screen is black but the iPad is on, charge it for at least 15 minutes before restarting.
- Keep a backup in iCloud or on a computer, especially if you are already experiencing repeated crashes or boot issues.
Troubleshooting
- The Apple logo never appears: Make sure you are using the correct button sequence for your iPad model. If the battery is low, plug it in and try again.
- The iPad turns off but does not restart: Press and hold the Top button again for a few seconds. If it still will not boot, charge it and try once more.
- The screen stays black after the reset: This can mean the battery is drained or the device is unresponsive. Connect it to power and wait a few minutes before trying again.
- The iPad keeps freezing after every restart: Update iPadOS and any problem apps. If the issue continues, back up the device and consider contacting Apple Support.
- The buttons do not seem to work: Remove any thick case that may be blocking the buttons, then try again. Hardware cases can sometimes interfere with the press.
- The iPad is stuck on the Apple logo: That is usually beyond a soft reset. You may need recovery mode, a computer, or service support.
Conclusion
A soft reset is the quickest, safest way to fix many common iPad problems. It is the first thing I would try if an iPad is frozen, slow, or behaving strangely, because it takes almost no time and does not touch your data.
If the problem goes away, great, you are back in business. If it does not, you now know the next steps to take, from checking the button sequence to moving on to stronger recovery options.

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.
After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.
His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.