If your iPhone is acting up, you want to hand it to someone else, or you just need a clean start, resetting it can solve the problem fast. Maybe you are switching accounts, fixing a battery issue, clearing out a work device, or preparing to sell your phone. Whatever the reason, the process is straightforward once you know which reset you actually need.
This guide walks you through the different ways to reset an iPhone, from a simple restart to a full factory reset. You will learn what each option does, how to do it safely, and what to expect on the screen as you go. The goal is simple, save your data when you need to, erase it when you do not, and get your iPhone working the way you want again.
Summary
- For minor issues, restart or force restart your iPhone first.
- For a complete wipe, go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.
- Back up your iPhone before a factory reset if you want to keep photos, apps, messages, or other data.
Tutorial – How to Reset iPhone
This section covers the main method for a full factory reset, the most complete way to erase an iPhone and restore it to a fresh state. Use this when you are selling the phone, giving it away, or troubleshooting a serious software problem.
Step 1: Back up your iPhone if you want to keep your data
Before you reset, save anything important to iCloud or a computer so you can restore it later.
You can back up by going to Settings > [your name] > iCloud > iCloud Backup and tapping Back Up Now. If you prefer a computer, connect your iPhone to a Mac or PC and create a backup in Finder, iTunes, or the Apple Devices app.
Step 2: Open the Settings app
Unlock your iPhone and tap Settings on the Home Screen or in the App Library.
After you open it, you should see the main Settings menu with options like General, Control Center, and Accessibility. If you do not see Settings, swipe down and use Search to find it.
Step 3: Go to General
In Settings, tap General.
This is where Apple keeps most of the system-level controls. On the next screen, you should see options related to storage, software updates, and device management.
Step 4: Tap Transfer or Reset iPhone
Scroll to the bottom of the General menu and tap Transfer or Reset iPhone.
On newer iOS versions, this is the menu that contains reset tools. After tapping it, you should see options such as Prepare for New iPhone, Reset, and Erase All Content and Settings.
Step 5: Tap Erase All Content and Settings
Select Erase All Content and Settings to begin the factory reset process.
This is the point of no return for personal data on the device. Your iPhone will show a warning screen explaining that photos, apps, accounts, and settings will be removed.
Step 6: Enter your passcode and Apple ID password
Follow the prompts to confirm the reset, then enter your iPhone passcode and, if asked, your Apple ID password.
This step protects your phone from being erased by someone else. If Find My iPhone is enabled, Apple may ask for your Apple ID credentials to turn it off and remove Activation Lock.
Step 7: Confirm the erase and wait for the iPhone to reset
Tap the final confirmation button, then let the iPhone erase itself and restart.
You will usually see the Apple logo, a progress bar, and then the “Hello” setup screen when it is done. The process may take several minutes depending on how much data is on the phone.
Step 8: Set up your iPhone or restore your backup
Once the reset completes, follow the on-screen setup steps to use the phone again.
If you backed up your device earlier, choose Restore from iCloud Backup or Restore from Mac or PC during setup. If you are selling or giving away the phone, stop at the setup screen and let the new owner continue.
Alternative Methods or Edge Cases
Not every situation needs a full factory reset. Sometimes a lighter reset, or a different path, is the better move.
Restart your iPhone for small glitches
- If apps are freezing or the phone is lagging, a normal restart often fixes it.
- On most iPhones, hold the side button and one volume button, then slide to power off. Turn it back on after 30 seconds.
Force restart when the screen is frozen
- If the iPhone is unresponsive, use a force restart instead of the normal power-off method.
- The button sequence depends on the model, so check Apple’s method for your specific iPhone if the screen is stuck.
Reset only settings, not your data
- In Settings > General > Transfer or Reset iPhone > Reset, you can reset network settings, keyboard dictionary, home screen layout, or location settings.
- This is useful if you are fixing Wi-Fi or Bluetooth issues without deleting photos or apps.
Erase an iPhone remotely
- If your iPhone is lost or stolen, you can erase it from Find My on another Apple device or through iCloud.com.
- This is especially important if you cannot unlock the phone in person.
Use Recovery Mode if the iPhone will not turn on normally
- If the phone is stuck on the Apple logo or will not complete startup, you may need to restore it through a computer in Recovery Mode.
- This usually involves connecting the iPhone to a Mac or PC and using Finder, iTunes, or the Apple Devices app.
Frequently Asked Questions
Will resetting my iPhone delete everything?
Yes, if you choose Erase All Content and Settings, it removes apps, photos, messages, accounts, and personal settings from the device. A backup lets you restore your data later.
What is the difference between restart and reset?
A restart turns the phone off and back on, which can fix minor issues. A reset, especially a factory reset, wipes settings or all content depending on the option you choose.
Do I need my Apple ID password to reset my iPhone?
Often, yes. If Find My iPhone is turned on, Apple may ask for your Apple ID password to disable Activation Lock during the erase process.
Can I reset my iPhone without a computer?
Yes. Most users can factory reset directly from Settings on the iPhone itself.
How do I sign in again after resetting?
During setup, choose your language and region, connect to Wi-Fi, then sign in with your Apple ID when prompted. If you used a backup, pick the restore option that matches where your backup is stored.
What if I only want to reset Wi-Fi or network issues?
Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This clears saved Wi-Fi networks, VPN settings, and cellular preferences, but it does not erase your photos or apps.
Tips
- Always back up first if there is any data you may want later. A reset is easy, but getting deleted data back is not.
- Charge your iPhone before resetting or keep it plugged in. A low battery during a reset can cause delays or setup issues.
- Know your Apple ID password before you begin. If you do not, you may get stuck at Activation Lock after the erase.
- Try a restart before a full reset. It solves a surprising number of everyday problems.
- Use the right reset for the job. If Wi-Fi is broken, reset network settings. If you are selling the phone, erase all content and settings.
- Sign out of iCloud if you are handing the phone away. This helps avoid activation problems for the next owner.
Troubleshooting
The reset option is greyed out
- Check whether Screen Time restrictions are enabled or whether the phone is managed by work or school. Device management profiles can block erasing and other admin actions.
I forgot my Apple ID password
- Reset it through Apple’s account recovery process before you erase the device, or you may be unable to complete activation afterward.
The iPhone is frozen and will not respond
- Use a force restart first. If that fails, connect the phone to a computer and try Recovery Mode.
The erase takes too long
- Make sure the iPhone has enough battery and leave it connected to power. Large amounts of data can make the process take longer than expected.
The phone still asks for the previous owner’s Apple ID
- Activation Lock is still enabled. The previous owner must remove the device from their Apple account in Find My.
I reset network settings, but Wi-Fi still will not work
- Restart the iPhone after the reset, then reconnect to the network and re-enter the Wi-Fi password. If the issue continues, the router may be the problem, not the iPhone.
Conclusion
Resetting an iPhone does not have to be complicated. Whether you need a quick restart, a settings reset, or a full factory wipe, Apple gives you clear tools to handle each situation.
If your goal is to fix a problem, start with the lightest reset that makes sense. If your goal is to wipe the phone for a new owner, use Erase All Content and Settings, make sure your backup is done, and confirm that your Apple ID is ready. That way, you can reset the device with confidence and avoid surprises later.

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.
After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.
His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.