How to Reset Alexa Without App: Step-by-Step Guide

Resetting Alexa without the app is a simple process that only requires a few steps. To accomplish this, you’ll need to use the physical buttons on the device. Let’s dive into the step-by-step tutorial.

Step by Step Tutorial to Reset Alexa Without App

Before we get started, it’s important to know that resetting your Alexa device will erase all your settings and configurations. This means you’ll have to set up your device from scratch, just like when you first got it. Ready? Let’s go!

Step 1: Locate the Reset Button

Find the reset button on your Alexa device. It’s usually a small hole or button marked with a dot or the word ‘Reset’.

Reset buttons are often located at the base or the back of the device. If you can’t find it, a quick Google search of your specific Alexa model plus ‘reset button’ should help.

Step 2: Use a Paperclip or Similar Tool

Insert a paperclip or similar tool into the reset hole and press down for about 20 seconds.

Be gentle but firm. You don’t want to damage your device, but you do need to press hard enough to reset it.

Step 3: Wait for the Light Indicators

Wait for the light indicators on your device to turn off and on again, signaling that the device is resetting.

The lights might change colors or turn off completely before flashing back on. This is normal and indicates the process is working.

After completing these steps, your Alexa device will restart and enter setup mode. From here, you can begin reconfiguring your device just like when it was brand new.

Tips for Resetting Alexa Without App

  • Before resetting, ensure the device is plugged in and powered on.
  • If the device doesn’t reset, make sure you’re pressing the reset button firmly enough.
  • Resetting your device will remove all personal settings and linked accounts.
  • Consider rebooting your device before resetting as a less drastic troubleshooting step.
  • If you have issues after resetting, reach out to Amazon’s customer support for assistance.

Frequently Asked Questions

What do I do if my Alexa device doesn’t have a reset button?

If your device doesn’t have a physical reset button, the process might differ slightly. Check the user manual or look up your specific model online for instructions.

Will resetting Alexa affect my Amazon account?

No, resetting your Alexa device won’t affect your Amazon account. However, you’ll need to relink your account during the setup process after the reset.

Can I reset Alexa if it’s not responding?

Yes, a physical reset can work even if Alexa isn’t responding to voice commands or the app.

Is there a way to back up my settings before resetting Alexa?

Unfortunately, there’s no way to back up your settings. You’ll need to configure your device from scratch after a reset.

Can I reset my Alexa device remotely?

No, you’ll need physical access to the device to perform a reset without the app.


  1. Locate the reset button on your Alexa device.
  2. Use a paperclip to press and hold the reset button for 20 seconds.
  3. Wait for the light indicators to signal a successful reset.


Resetting Alexa without the app is a straightforward process that can solve a myriad of issues. Whether your Alexa has stopped responding or you’re planning to give it to someone else, a quick reset can make it as good as new. Remember, though, that resetting wipes all your custom settings and preferences. After a reset, you’ll have a clean slate to reconfigure your Alexa, which can be both a blessing and a curse depending on how much you customized it.

If you need further assistance after the reset, Amazon’s customer service team is a valuable resource. And for those who are setting up their Alexa for the first time, there are plenty of online tutorials and videos to guide you through the process. Resetting Alexa is just the beginning; the real fun starts when you start exploring all the features and capabilities of your smart device. Happy configuring!

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