Alexa for Windows: Download Status and Browser Alternative

Amazon no longer offers the old Alexa for PC app as a download in the US. To use Alexa on a Windows computer now, open alexa.amazon.com in your browser, sign in with your Amazon account, and type your request. Amazon describes this route in About Alexa+ on Your Browser.

This covers Windows 11 PCs and US Amazon accounts. To set up an Echo or change its Wi-Fi, use the Alexa app on your phone or the Echo Show’s own screen.

What Happened to the Alexa App for Windows?

In a May 2025 Amazon staff response, Amazon said Alexa for PC stopped being available to download on March 30, 2023. It may still be preinstalled on some older laptops, but Amazon’s current US help and announcements point computer users to the browser instead.

So if you can’t find Alexa in the Microsoft Store, nothing is wrong with your PC. You don’t need to reset Windows or the Store to use the browser option below.

A Microsoft Store listing named Alexa can still turn up in searches. The copy we checked uses Amazon India’s terms, and Microsoft community threads show a mixed picture: some people can install it, while others see a message that it isn’t available in their region. That old app also couldn’t set up Echo devices. If your Store shows no install option, don’t look for the app elsewhere.

Skip unofficial installers. Download sites and “offline installer” tools that repackage the old app aren’t Amazon’s, can be out of date, and can carry unwanted software. Alexa in the browser needs no download at all.

Amazon introduced Alexa.com, its website for Alexa+, in January 2026. Alexa+ is Amazon’s newer, conversational version of Alexa. The site is a web page you visit from Windows, not an installer for the old desktop app.

How to Use Alexa on a Windows PC Now

Have an internet connection, a current browser such as Edge or Chrome, and your Amazon account sign-in details ready. These steps use text chat; they do not require an Echo or a PC microphone.

1. Open your browser and visit alexa.amazon.com. You can also type alexa.com, which Amazon uses in its announcements. You should see Amazon’s Alexa+ page with an option to try it in your browser.
2. Select Sign In if you see the introductory page. Sign in with your Amazon account. If you want access to your lists, calendar, or smart home devices, use the same account they’re linked to. If you’re already signed in, the chat window opens.
3. Check the access available to your account. Amazon offers free text chat with usage limits and broader access through Prime or a paid plan. You do not need to start a paid subscription just to try the free text-chat option.
4. Type a request into the conversation box and send it. For example, ask Alexa to make a packing list for a weekend trip, then add your destination or the weather you expect. You should receive a written response and be able to continue the conversation with another message.

5. Use the side panel for account features. A panel on the left holds calendar, lists, and reminders and tasks, along with recent chats, smart home controls, and shared files. What you see depends on your account, connected services, and devices.

Amazon’s Alexa.com announcement explains the desktop interface and how a conversation can continue on an Echo Show or in the mobile app. Check suggested plans and answers before you act on them.

What You Can Do in the Browser

• Upload a file. Alexa can summarize long documents, answer questions about images, and add details from shared items, such as an appointment, to your calendar.
• Manage lists and reminders. The lists you add to by voice on an Echo are the same ones you see in the side panel when you use the same account.
• Control smart home devices. Lights, thermostats, locks, and other devices already set up in the Alexa app can be controlled from the same window as the chat.
• Plan and shop. Alexa can help with meal planning and adding items to an Amazon Fresh or Whole Foods Market cart. Review the cart before you check out.

To review what Alexa has stored, open your Alexa Privacy Settings, which Amazon links from the same help page.

Is Alexa on Windows Free?

According to Amazon’s US availability update dated September 1, 2026, all US customers can access Alexa+. Prime members get unlimited Alexa+ at no extra cost. Without Prime, you can use free text chat on Alexa.com and in the mobile app, with limits based on use, or subscribe to Alexa+ for $19.99 per month for unlimited access.

Older launch articles referred to Early Access. In the US, that enrollment is no longer required. Availability and offers can differ outside the US, so check what your own account shows.

Use an Echo as a Speaker for Your PC

If you wanted the Windows app so your computer could play sound through an Echo, pair them with Bluetooth instead. Amazon’s Echo Bluetooth pairing help gives the Echo side:

1. On the PC, turn on Bluetooth. If you can’t find the switch, follow the steps for turning on Bluetooth in Windows 11.
2. Say “Alexa, pair Bluetooth” to the Echo, or in the Alexa phone app go to Devices, select the Echo, then Device Settings > Bluetooth Devices > Pair A New Device.
3. On the PC, select the network, sound, or battery icon on the taskbar, select Manage Bluetooth devices next to the Bluetooth tile, and choose the Echo under New devices. You can also use Settings > Bluetooth & devices > Add device.

4. Play something on the PC. Sound should come from the Echo. If it doesn’t, pick the Echo as the output under Settings > System > Sound.

Microsoft’s Bluetooth pairing guide covers the Windows side. Bluetooth only carries audio; the Echo doesn’t answer requests typed on the PC this way.

Use the Mobile App for Echo Setup

If you searched for the Windows app because you are trying to connect an Echo to Wi-Fi, start with Amazon’s Alexa mobile app download page. It links to the official iPhone and Android app stores. Download the app on your phone or tablet and sign in with the Amazon account you want to use with your Echo.

For a new Echo speaker, have your Wi-Fi name and password ready, plug in the speaker, and open the mobile app when Alexa asks you to finish setup. Follow the prompts. Amazon’s Echo setup guide says to use the app’s More icon to add the device manually if a setup prompt does not appear.

A new Echo Show guides you through setup on its screen. For an existing device that needs a different network, follow the steps for connecting Alexa to Wi-Fi, which separate Echo speaker and screen-based instructions.

After setup, you can rename the Echo in the Alexa app so it’s easy to pick out in your device list.

If You Cannot Get Started

• The Windows download is missing: use the browser route above. An unofficial installer is not an Amazon-supported replacement.
• You see the website’s introductory page: select Sign In. If you expected your lists or devices, check that you used the Amazon account linked to them.
• You see a usage or availability message: read the account-specific message. The free tier has limits, and access in other countries may differ from the US announcement.
• The page won’t load or keeps asking you to sign in: update your browser, allow cookies for amazon.com, and try a private window to rule out a browser extension.
• You already have Alexa preinstalled: it may keep working, but Amazon no longer offers it as a download. Don’t uninstall it expecting to download it again. If your PC still runs Windows 10, note that Microsoft ended Windows 10 support on October 14, 2025.
• You want hands-free voice interaction: use the Alexa mobile app or an Echo device. Alexa in the browser is a text chat and doesn’t listen for the wake word on your PC.

Frequently Asked Questions