Why is My Phone Not Allowing Me to Make Calls on Android: Troubleshooting Tips

Are you unable to make calls on your Android phone? Don’t worry, you’re not alone. In this article, we’ll go through some common issues and solutions to help you fix the problem and get back to making calls in no time.

Step by Step Tutorial: Fixing Call Issues on Android

Before we dive into the steps, it’s important to note that these solutions will help resolve most call-related problems on your Android device.

Step 1: Check your network signal

Make sure you have a strong network signal. If you’re in an area with poor coverage, try moving to a different location with better signal strength.

A weak signal can often be the culprit behind call issues. If you see that you have only one or two bars of signal, it might be the reason why you’re unable to make calls.

Step 2: Restart your phone

Sometimes, a simple restart can fix a multitude of problems. Hold down the power button and select ‘Restart’ from the options that appear.

Restarting your phone can clear out any temporary glitches that may be causing call problems.

Step 3: Check for updates

Ensure that your phone’s software is up to date. Go to ‘Settings’, then ‘About Phone’, and select ‘System Update’ to check for any available updates.

Software updates often come with bug fixes that can resolve call issues.

Step 4: Check your call settings

Go to your phone’s ‘Settings’, select ‘Call Settings’, and ensure that your call options are set up correctly.

In call settings, you might find options such as call barring or forwarding that could be interfering with your ability to make calls.

Step 5: Contact your service provider

If none of the above steps work, reach out to your service provider to check if there are any issues with your account or network.

Service providers can check for any outages in your area or issues specific to your account that could be preventing you from making calls.

After completing these steps, you should be able to make calls on your Android phone. If the problem persists, it may be a hardware issue, and you may need to contact your phone manufacturer or a professional for repair.

Tips: Enhancing Call Quality on Android

  • Ensure your SIM card is properly inserted and not damaged.
  • Use Wi-Fi calling if you’re in an area with poor cellular coverage.
  • Clear the cache for your Phone app by going to ‘Settings’, selecting ‘Apps’, finding the Phone app, and tapping ‘Clear Cache’.
  • Check if ‘Do Not Disturb’ mode is enabled; this can prevent calls from coming through.
  • Restart your phone in ‘Safe Mode’ to see if any third-party apps are causing issues with calling.

Frequently Asked Questions

Why can’t I make calls even with a good signal?

It could be an issue with your SIM card, your account, or a software glitch. Try troubleshooting using the steps outlined above.

Could a third-party app be causing call problems?

Yes, some apps can interfere with your phone’s calling functionality. Try restarting your phone in ‘Safe Mode’ to check if that’s the case.

Can a software update fix call issues?

Yes, software updates often come with bug fixes and improvements that can resolve call-related problems.

Should I reset my phone to factory settings if I can’t make calls?

As a last resort, you can try a factory reset, but make sure to back up your data first as this will erase everything on your phone.

Can my service provider help if I can’t make calls?

Yes, your service provider can check for any account or network issues that may be impacting your ability to make calls.


  1. Check your network signal.
  2. Restart your phone.
  3. Check for updates.
  4. Check your call settings.
  5. Contact your service provider.


In conclusion, being unable to make calls on your Android phone can be frustrating, but it’s usually a problem that can be solved with a few simple steps. Whether it’s checking your network signal, restarting your phone, ensuring your software is up to date, adjusting your call settings, or reaching out to your service provider, there’s a good chance one of these solutions will get you back on track. Remember, if you’ve tried everything and you’re still having issues, it might be time to seek professional help or contact your phone manufacturer. With the right approach, you’ll be making calls again in no time.