Connected to Device Can’t Provide Internet? Here’s How to Fix It

Ever been in a situation where your device says it’s connected but can’t provide internet? Frustrating, right? Don’t worry, we’ve got you covered. In this article, we’ll walk you through some simple steps to fix this issue and get you back online in no time.

Step by Step Tutorial to Fix Connected to Device Can’t Provide Internet

Before diving into the steps, understand that these measures aim to refresh your connection and clear any minor glitches that may be preventing your device from accessing the internet.

Step 1: Restart Your Device

Begin by restarting the device that you are trying to connect to the internet.

Restarting your device can resolve a multitude of issues as it clears the RAM and gives your device a fresh start.

Step 2: Check Your Connection

Make sure that your device is properly connected to the correct network.

Sometimes devices accidentally connect to a different network or the connection may be loose or unstable. Double-check to ensure you’re connected to the right one.

Step 3: Restart Your Router

If your device is connected but still can’t access the internet, try restarting your router.

This step is similar to restarting your device; it clears any temporary glitches in the router that could be affecting your connection.

Step 4: Check for Outages

Check with your internet service provider for any outages in your area that may be affecting your connection.

Service outages are beyond our control, but being aware of them can save you a lot of time and frustration.

Step 5: Update Your Device

Ensure your device’s software is up to date as outdated software can sometimes cause connectivity issues.

Manufacturers often release updates to fix bugs and improve performance, including connectivity.

After completing these steps, your device should be able to connect to the internet without any issues. If the problem persists, it could be due to a more serious issue that may require professional help.

Tips for Fixing Connected to Device Can’t Provide Internet

  • Keep your device and router firmware up to date to avoid connectivity issues.
  • Place your router in a central location to ensure a strong signal throughout your space.
  • Avoid having too many devices connected to the same network as it can slow down the connection for everyone.
  • Use a wired connection if possible, as it’s usually more stable than wireless.
  • Regularly clear the cache on your device to improve its performance.

Frequently Asked Questions

What do I do if restarting doesn’t work?

If restarting your device and router doesn’t work, try forgetting the network on your device and then reconnecting.

Can a VPN affect my connection?

Yes, sometimes a VPN can slow down or interrupt your connection. Try disconnecting it to see if that improves your internet access.

How do I update my router’s firmware?

Most routers have a settings page that you can access through a web browser. Look for a section about updates or firmware.

What is a cache and how do I clear it?

A cache is where your device stores data to load websites quicker. You can clear it through your device’s settings under the privacy or storage section.

Should I call my internet service provider?

If none of the steps work, it might be a good idea to call your ISP. There could be a bigger issue that only they can fix.


  1. Restart your device.
  2. Check your connection.
  3. Restart your router.
  4. Check for outages.
  5. Update your device.


Struggling with internet connectivity issues can be a real pain, especially when your device says it’s connected but can’t provide internet. However, with the steps laid out in this guide, you now have the tools to troubleshoot and resolve this issue on your own. Remember, the key is to start simple – restart your device, check your connections, and ensure everything is up to date. If all else fails, don’t hesitate to reach out to your internet service provider for help. Connectivity is an essential part of our daily lives, whether for work, education, or entertainment. So, getting back online swiftly is of the essence. Keep this guide handy for the next time you encounter this issue, and happy browsing!

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