Why Can’t I Hear Incoming Calls on My Android Phone? Troubleshooting Tips

Can’t hear incoming calls on your Android phone? No worries, you’re not alone! It’s a common problem that can usually be fixed with a few simple steps. This article will walk you through the troubleshooting process to get your phone’s audio back up and running in no time.

Step by Step Tutorial: Fixing Audio Issues for Incoming Calls on Android

Before we dive into the steps, let’s understand what we’re aiming for here. By following these steps, you’ll be able to identify and resolve the issue causing you not to hear incoming calls on your Android phone.

Step 1: Check the Volume Settings

Make sure your phone’s volume is not turned down or set to silent.

Sometimes, the simplest solution is the right one. Your first step should always be to check the volume settings on your phone. It’s easy to accidentally press the volume down button, especially if your phone is in your pocket or bag.

Step 2: Restart Your Phone

A quick restart can often resolve temporary glitches, including audio problems.

Turning your phone off and on again may seem like a cliché fix, but it’s a cliché for a reason—it works! Restarting your phone can clear up minor software issues that may be causing your audio to malfunction.

Step 3: Check for Blocked Numbers

Ensure that the caller is not on your block list, which would prevent their calls from coming through.

If you can’t hear incoming calls from a specific person, it might be because you’ve accidentally blocked their number. Go through your block list to make sure this isn’t the case.

Step 4: Update Your Software

Running on an outdated OS can cause various issues, including audio problems.

Developers regularly release updates that fix bugs and glitches. If your phone’s operating system is not up to date, installing the latest update might resolve your audio issue.

Step 5: Check for Hardware Issues

Consider if there has been any physical damage to your phone that could be affecting the speaker.

If none of the previous steps have worked, it might be time to consider a hardware issue. Has your phone been dropped recently? Is there visible damage to the speaker? If so, you might need to take it in for repairs.

After completing these steps, your phone should be able to receive incoming calls with clear audio. If the problem persists, it may be due to a more complex hardware issue, and you might want to consider professional help.

Tips for Maintaining Clear Audio on Your Android Phone

  • Keep your phone’s software up to date to avoid glitches and bugs.
  • Avoid exposing your phone to water or moisture, which can damage the speaker.
  • Use a protective case to prevent physical damage from drops or impacts.
  • Regularly clean your speaker grille from any dust or debris.
  • Consider using a headset or earphones if you frequently encounter audio issues.

Frequently Asked Questions

Why is my Android phone not ringing when I get calls?

It could be due to your volume settings, do not disturb mode, or a blocked number.

Can a software update fix my audio issue?

Yes, software updates often come with bug fixes that can resolve audio problems.

Would using earphones help if my phone’s speaker is damaged?

Yes, earphones can bypass the phone’s speaker and allow you to hear your calls.

How can I prevent audio issues on my Android phone?

Regular maintenance, protective cases, and avoiding moisture can help prevent audio issues.

What should I do if none of the steps worked?

If none of the steps fix the issue, it may be a hardware problem that requires professional repair.


  1. Check the volume settings.
  2. Restart your phone.
  3. Check for blocked numbers.
  4. Update your software.
  5. Check for hardware issues.


Dealing with audio issues on your Android phone, especially when it affects incoming calls, can be frustrating. However, with the steps provided in this article, you should be able to troubleshoot and resolve the problem efficiently. Whether it’s a simple fix like adjusting the volume or a more complex issue requiring a software update, there’s often a solution at hand. Remember to keep your phone maintained, use protective cases, and avoid exposing it to moisture to prevent future audio problems. If you’ve tried everything and still can’t hear incoming calls on your Android phone, it might be time to seek professional assistance.

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