How to Troubleshoot an iPad That Won’t Turn On: Step-by-Step Guide

When your iPad won’t turn on, it can feel like the end of the world, especially if you rely on it daily. Don’t worry! Often, the solution is simpler than you think. You might just need to recharge it, reset it, or clean its charging port. Here’s a quick overview of steps you can take to bring your iPad back to life.

Step by Step Tutorial: Troubleshooting an iPad That Won’t Turn On

Before you freak out, let’s go through some troubleshooting steps that might just save the day. These steps are designed to help you identify and fix the most common issues that prevent an iPad from turning on.

Step 1: Check the Battery

Make sure your iPad has enough charge to turn on.

If your iPad’s battery is completely drained, it won’t turn on immediately after you plug it in. Give it a few minutes to charge before trying to turn it on again. If it still doesn’t turn on, keep it plugged in for about an hour before trying once more.

Step 2: Perform a Hard Reset

Hold down the Home and Power buttons simultaneously for at least 10 seconds.

Sometimes your iPad needs a fresh start, just like us after a long day. A hard reset forces your iPad to restart without affecting any data. If the iPad had a minor software glitch, this might just do the trick.

Step 3: Check the Charging Port and Cable

Inspect the iPad’s charging port and your charging cable for any debris or damage.

Lint, dust, or other debris in the charging port can prevent your iPad from charging properly. The same goes for a damaged cable. Make sure everything is clean and intact, then try charging your iPad again.

Step 4: Try a Different Power Source

Plug your iPad into a different outlet or USB port.

It might sound silly, but sometimes the problem is not with the iPad but with the power source. Trying a different outlet or USB port can rule out this possibility.

Step 5: Restore iPad via iTunes

If all else fails, connect your iPad to a computer and restore it using iTunes.

This step is a bit more drastic and should only be used as a last resort. Restoring your iPad to its factory settings will erase all your data, so make sure you’ve backed up anything important before proceeding.

After completing these steps, your iPad should hopefully turn on. If it still doesn’t, it might be time to contact Apple support or visit an Apple Store.

Tips for Troubleshooting an iPad That Won’t Turn On

  • Make sure your iPad’s screen isn’t just dimmed. Try adjusting the brightness settings.
  • If your iPad turns on but gets stuck during start-up, contact Apple support.
  • Regularly back up your iPad to avoid losing data if you need to restore it.
  • Keep your iPad’s software up to date to prevent software-related issues.
  • Consider getting a professional to check your iPad if you’re not comfortable troubleshooting it yourself.

Frequently Asked Questions

What should I do if my iPad still won’t turn on after charging?

If your iPad doesn’t turn on after you’ve charged it for a while, try a hard reset by holding down the Home and Power buttons simultaneously for at least 10 seconds.

Can a software update cause my iPad not to turn on?

Yes, sometimes a software update can cause issues. If you suspect this, try connecting your iPad to iTunes and restoring it to its factory settings.

How do I know if my charging cable is damaged?

Look for any visible signs of wear and tear, such as fraying or exposed wires. Also, try using the cable to charge a different device to see if it works.

Will I lose all my data if I restore my iPad via iTunes?

If you haven’t backed up your data, restoring your iPad to its factory settings will erase everything on it. Always back up your data regularly!

How can I prevent my iPad from not turning on in the future?

To prevent future issues, always keep your iPad charged, avoid exposing it to extreme temperatures, and update its software regularly.


  1. Check the battery.
  2. Perform a hard reset.
  3. Inspect the charging port and cable.
  4. Try a different power outlet or USB port.
  5. Restore the iPad via iTunes if necessary.


Dealing with an iPad that won’t turn on can be a frustrating experience, but with a little patience and some troubleshooting steps, you can often resolve the issue yourself. Remember to start with the basics, like checking the battery and performing a hard reset, before moving on to more advanced steps like restoring your iPad via iTunes. Keep in mind that regular maintenance, such as keeping your software up to date and backing up your data, can help prevent these issues from occurring in the first place. If all else fails, don’t hesitate to reach out to Apple support for help with your iPad that won’t turn on.

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