How to Fix Grey Screen on Windows 11: Step-by-Step Troubleshooting Guide

Are you staring at a grey screen on your Windows 11 PC and wondering what on Earth went wrong? No worries, you can fix it with a few simple steps. This article will guide you through troubleshooting and resolving that pesky grey screen issue. Follow along to get your computer back to normal in no time.

How to Fix Grey Screen on Windows 11

A grey screen on Windows 11 can be quite frustrating. Typically, it can be caused by software or hardware issues. Follow this guide to uncover the exact problem and fix it.

Step 1: Restart Your Computer

First things first, restart your computer.

Sometimes a simple restart can resolve minor glitches. If your computer is stuck on a grey screen, press and hold the power button until it powers off. Wait a few seconds and then turn it back on.

Step 2: Boot Into Safe Mode

Step 2: Boot into Safe Mode by pressing F8 during startup.

Safe Mode starts your computer with a minimal set of drivers and services. If your computer boots correctly in Safe Mode, it indicates that the issue might be with a recently installed program or driver.

Step 3: Update Your Graphics Driver

Step 3: Update your graphics driver via the Device Manager.

Open Device Manager by pressing Win + X and selecting it from the menu. Expand the Display adapters section, right-click your graphics card, and select Update driver. Choose “Search automatically for updated driver software.”

Step 4: Disable Fast Startup

Step 4: Disable Fast Startup from Control Panel.

Navigate to Control Panel, select Power Options, and then click on “Choose what the power buttons do.” Click on “Change settings that are currently unavailable,” and uncheck the box for “Turn on fast startup.”

Step 5: Check for Windows Updates

Step 5: Check for and install Windows updates.

Go to Settings > Update & Security > Windows Update. Click on “Check for updates” to ensure your system is up-to-date. Sometimes, updating your operating system can fix bugs causing the grey screen.

Once you complete these steps, your computer should boot normally if the issue was related to software. You may need to seek professional help if the problem persists, indicating a deeper hardware issue.

Tips for Fixing Grey Screen on Windows 11

  • Keep Drivers Updated: Regularly update your drivers to avoid compatibility issues.
  • Perform Regular Maintenance: Clean temporary files and run disk checks to keep your system smooth.
  • Scan for Malware: Use a reliable antivirus program to scan for malware that might be causing the issue.
  • Check Hardware Connections: Ensure that all internal hardware components, like RAM and GPU, are securely connected.
  • Backup Data: Regularly backup your data to avoid data loss in case of persistent issues.

Frequently Asked Questions

Why does my Windows 11 screen turn grey?

A grey screen can be caused by various issues, including software conflicts, outdated drivers, or hardware malfunctions.

Can a grey screen be fixed by updating drivers?

Yes, updating drivers can often resolve compatibility issues causing a grey screen.

What is Safe Mode?

Safe Mode is a diagnostic mode in Windows that starts the computer with minimal drivers and services to help troubleshoot issues.

What if updating drivers doesn’t fix the issue?

If updating drivers doesn’t help, try other steps like disabling Fast Startup, checking for Windows updates, or seeking professional help.

Is it safe to disable Fast Startup?

Yes, disabling Fast Startup is safe and can sometimes resolve boot-related issues.


  1. Restart your computer.
  2. Boot into Safe Mode.
  3. Update your graphics driver.
  4. Disable Fast Startup.
  5. Check for Windows updates.


Encountering a grey screen on your Windows 11 computer can be annoying, but it’s usually fixable with some troubleshooting steps. By restarting your computer, booting into Safe Mode, updating your graphics driver, disabling Fast Startup, and checking for Windows updates, you should be able to resolve the issue. Always remember to keep your drivers updated, perform regular system maintenance, and back up your data to prevent future problems.

If you’ve followed the steps and your screen is still grey, it might be time to consult a professional or consider a hardware issue. For more detailed information, feel free to check our other guides or contact support. Happy computing!

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