Why Isn’t the Original Message Included When I Reply in Outlook 2013?


If you send a lot of emails throughout the day, then it’s very possible that you do not remember the context of every conversation you had. One way to re-familiarize yourself with an email thread is to go back and read the entire conversation. By default most email programs, including Outlook 2013, will include the original message when you reply to an email. But if your Outlook 2013 installation is not doing this, then the setting may have been turned off.

Our tutorial below will help you to find the location of the setting that controls whether or not the original message is included when you reply to emails. You can then change this setting to restore Outlook 2013 to the default configuration that enables it to keep the entire message conversation inline.

 

How to Include the Original Message for Replies in Outlook 2013

The steps in this article assume that when you currently reply to an email in Outlook 2013, the original message is not being included. These steps will show you the setting to adjust which will allow you to include that original message for future replies.

Step 1: Open Outlook 2013.

 

Step 2: Click the File tab at the top-left corner of the window.

click the file tab

 

 

Step 3: Click Options in the column at the left side of the window.

click the options button

 

 

Step 4: Click the Mail tab in the left column of the Outlook Options window.

click the mail tab in the left column

 

 

Step 5: Scroll down to the Replies and forwards section of the menu, click the drop-down menu to the right of When replying to a message, then select the Include original message text. Note that you can also select one of the other options instead, if that seems to fit more with your usage preferences.

how to include the original message when replying in outlook 2013

 

 

You can then click the OK button at the bottom of the window to save and apply your changes.

 

Does it feel like you aren’t receiving new messages fast enough in Outlook, or do you often find yourself clicking the Send and Receive Folders button? Learn how to increase the send and receive frequency in the program to get new messages in your inbox more frequently.

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